Digital Diversity/Cyber-Citizen/Cross Cultural Communication
4.3 (2,112 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,710 students enrolled

Digital Diversity/Cyber-Citizen/Cross Cultural Communication

Connecting Across Cultures: Multi-cultural, "-national, "-generational, "-sectoral, "-lingual, and "-stakeholder Teams
4.3 (2,112 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,710 students enrolled
Created by Elizabeth Pagé
Last updated 11/2017
English
English [Auto]
Current price: $16.99 Original price: $24.99 Discount: 32% off
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This course includes
  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
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What you'll learn
  • How to use specific communications tools effectively to hit your target market with the right message via the right medium at the right time.
  • Create a Communications Charter with and for your team setting expectations and standards for connecting.
  • Implement a Communications Matrix with specified channels, media, frequency, and messages for your target audiences.
  • Coach your teams to identify the cultural challenges of distinct country, corporate, and generational cultures.
  • Why it matters which country and cultural distinctions are associated with high and low country contexts.
  • How Generational characteristics cause misunderstanding preventing meaningful connection.
  • What leadership styles to apply and what are the five dysfunctions of teams.
  • Learn individual's communication styles to move people from reactive to proactive and lift performance.
Requirements
  • You should understand English and you may be multilingual, and you may have some work experience or a desire to work in a multi-cultural or multi-generational project, team, organization, company or community.
  • Please be prepared to take notes and focus without distraction to actively listen and proactively make distinctions among cultures, generations, as well as leadership and communication styles.
Description

Successful cultural communication in a globalized and digitized world is more urgent and important than ever for business, corporate and organizational performance.

Accelerating cyber connectivity creates an ever-shrinking world over ubiquitous platforms expanding access to emerging talent 24/7 beyond borders, time zones, languages, generations, countries, cultures, and corporate behaviors. 

  • How will you capture your share of the global communications currency? 

  • How will you become fluent in this borderless world and connect to this global community that knows no boundaries and demands more and expects no less than excellence, innovation, access to foreign talent pools?

Join us now and become a member of this global movement of cyber citizens and global cross cultural community!

Don't miss out.  Take this on-ramp to the global highway connecting you to the world. Get connected and become fluent in cross cultural communications.

Who this course is for:
  • International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities, community service personnel including police services.
  • Udemy instructors and Association managers, Non-governmental Organization experts, International Development experts, International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities,
  • Business people and online or digital entrepreneurs expanding beyond borders and connecting to a global marketplace.
  • Bloggers and communicators connecting across generations and with messages targeted to hit stakeholders worldwide.
  • Project managers and team leaders, virtual team members
  • Travel enthusiasts
  • Community services including police and security services.
Course content
Expand all 41 lectures 01:43:31
+ Section 1
8 lectures 15:48
CIC equation
01:36
Cross-Cultural Communications means different things to different people
00:53
RAS--How We Process the Tsunami of Cultural Experience
03:38
Inventory Culture Characteristics in Your Work Place--ACTIVITY
01:53
Identify Define Diversity at Work--ACTIVITY
00:58
MANAGING DIVERSITY AND MAKE YOUR ACTION PLAN--ACTIVITY
02:02
Motivation & Maslow's Universal Needs, HBS
02:03
Empathy
02:45
+ CROSS CULTURAL COMMUNICATIONS ACROSS COUNTRY & Corporate CULTURES
10 lectures 31:30
High Context = Emotional Quotient, Low Context = Rational or Intellectual quotie
04:04
Dimension one: Power Distance Index
01:47
Dimension two: Masculinity Femininity Index
02:59
Dimension three: Long Term & Short Term Index
02:26
Dimension four: Indulgence & Restraint Index
01:37
Dimension five: Uncertainty & Avoidance Index
01:55
Communicating Across Generations
05:03
Introduction to Four Situation Leadership Styles Leading Multi-Cultural Teams
03:58
Decision making Styles across multi-cultural teams
03:54
+ ATTITUDES, VALUES AND COMMUNICATION TOOLS
4 lectures 16:06
Attitudes, Listening Skills, and Communications Congruence
04:26
Cultural Values Checklist ACTIVITY--Nine questions
04:40
Develop and Deploy your Communications Charter--ACTIVITY
03:33
Communications Matrix--ACTIVITY
03:27
+ CONFLICT COMMUNICATION, COACHING TOOLS AND STRATEGIES
12 lectures 22:27
Identify the 5 Conflict Communication Styles
03:21
Reflection and Conflict Resolution ACTIVITY
00:45
TECHNIQUES TO RESOLVE CONFLICTS
01:06
Diversity Making Connections and a Plan of Action
02:17
Lancioni's Five Dysfunctions of a Team
03:26
The STOP Technique to Stop Conflict and Redirect For Better Outcomes
01:12
Dealing with Discrimination
01:58
Coaching and Mentoring
01:08
The GROW Coaching Model and ACTIVTY
01:29
The MAGNET Coaching Model ACTIVITY
02:11
CONCLUSION
01:54