Continuous Improvement: Certification

Name: Continuous Improvement: Certification
Rating: 4.4 (1477 reviews)

The step by step guide on how you can effectively deploy continuous improvement methodologies within your business

Created byBusiness Improvement Solutions

Last updated 11/2025

English

What you'll learn

How to embed Operational Excellence into your business
How to build and deliver an effective continuous improvement process
How to deploy an effective Continuous Improvement Plan
Turbo charge your business by improving all of your processes, day after day
Change the mindset of your business and your people by embedding continuous improvement throughout
You'll be able to save your business a substantial amount of money
You'll be able to save your business a substantial amount of time by reforming your business continuously
You'll put your organization ahead of the rest by gradually becoming more agile, efficient and effective
Upskill yourself in a range of tools and methodologies highly in demand in today's workforce
Be able to deliver projects which can truly change the trajectory of your organizational performance

Course content

9 sections • 85 lectures • 8h 43m total length

Introduction3:00
In this video, we will look at what will be covered in this course and the purpose behind the course.
Disclaimer0:57
A quick disclaimer before we begin.
Purpose of the course3:30
In this video, we will look at the purpose of this course.
The approach to be taken2:46
In this video, we will look at the approach to be taken in this course.

What is continuous improvement?3:40
In this video, we will look at what continuous improvement is.
What is continuous improvement? Continued8:47
In this video, we will continue to explore continuous improvement.
Continuous Improvement vs. Business Improvement8:12
In this video, we will look at Continuous Improvement Vs. Business Improvement.
Purpose of Continuous Improvement7:03
In this video, we will look at the purpose of Continuous Improvement.
Benefits of continuous improvement8:03
In this video, we will look at the benefits of pursuing continuous improvement.
How NOT to deploy continuous improvement8:29
In this video, we will explore how you should NOT deploy continuous improvement.
Examples of continuous improvement9:32
In this video, we will look at some examples of continuous improvement.
Section quiz

Overview2:30
In this video, we will explore the key steps of this process at a high level.
Understand motivations2:25
In this video, we will explore understanding the motivations.
Understand motivations continued5:49
In this video, we will continue to explore understanding the motivations.
Understand motivations continued5:25
In this video, we will continue to explore understanding the motivations.
Understand the motivations continued5:16
In this video, we will continue to explore understanding the motivations.
Plan the approach4:27
In this video, we will explore how you can plan the approach.
Plan the approach continued9:25
In this video, we will continue to explore how you can plan the approach.
Initiate the plan9:11
In this video, we will explore how you initiate the plan.
Deploy the activities6:47
In this video, we will explore how you deploy the activities.
Deploy the solutions - potential solutions5:25
In this video, we will explore how you deploy the solutions.
Deploy the solutions - sort potential solutions6:31
In this video, we will explore how to deploy the solutions.
Deploy the solutions - identify the chosen solutions3:42
In this video, we will explore how to deploy the solutions.
Deploy the solutions - Solution Selection Matrix6:53
In this video, we will explore how to deploy the solutions.
Deploy the solutions - plan the deployment2:55
In this video, we will explore how to deploy the solutions.
Deploy the solutions - Implementation Plan4:52
In this video, we will explore how to deploy the solutions.
Deploy the solutions5:13
In this video, we will explore how to deploy the solutions.
Control & repeat3:56
In this video, we will explore how to control & repeat this work.
Control & repeat - Control Plan5:52
In this video, we will look at how to construct a Control Plan.
Control & repeat - How to repeat4:49
In this video, we will look at how to repeat this approach.

Overview4:11
In this video, we will give an overview of this section.
KPIs7:53
In this video, we will explore the KPI indicator.
CSAT7:04
In this video, we will explore the CSAT indicator.
ESAT7:22
In this video, we will explore the ESAT indicator.
Errors & issues7:56
In this video, we will explore the errors & issues indicator.
Control measures8:18
In this video, we will explore the control measures indicator.
Sales performance7:25
In this video, we will explore the sales performance indicator.
Cost pressures9:01
In this video, we will explore the cost pressures indicator.
Time pressures9:08
In this video, we will explore the time pressures indicator.
Section quiz

6 tools - a high level introduction2:51
In this video, we will introduce you to the 6 key tools required for a CI Initiative.
Audit - Fundamentals7:14
In this video, we will explore the fundamentals of this tool.
Audit - How to deploy6:31
In this video, we will explore how you deploy this tool.
Audit - Demonstration4:51
In this video, we will explore how to deploy this tool in practice.
Kaizen - Fundamentals5:27
In this video, we will explore the fundamentals of this tool.
Kaizen - How to deploy13:31
In this video, we will explore how to deploy this tool.
Kaizen - Demonstration3:33
In this video, we will go through a demonstration of how to use this tool.
Kanban - Fundamentals5:59
In this video, we will explore the fundamentals of this tool.
Kanban - How to deploy5:23
In this video, we will explore how to deploy this tool.
Kanban - Demonstration 13:08
In this video, we will run through a demonstration of this tool.
Kanban - Demonstration 24:58
In this video, we will run through a demonstration of this tool.
Gemba Walk - Fundamentals5:46
In this video, we will explore the fundamentals of this tool.
Gemba Walk - How to deploy3:24
In this video, we will explore how to deploy this tool.
Gemba Walk - Demonstration5:59
In this video, we will run through a demonstration of this tool.
Process mapping - Fundamentals6:02
In this video, we will explore the fundamentals of this tool.
Process mapping - How to deploy2:49
In this video, we will explore how to deploy this tool.
Process mapping - demonstration6:29
In this video, we will run through a demonstration of this tool.
5S - Fundamentals4:15
In this video, we will explore the fundamentals of this tool.
5S - How to deploy2:36
In this video, we will explore how to deploy this tool.
5S - Demonstration5:14
In this video, we will run through a demonstration of this tool.
Section quiz

Role of team & SMEs5:30
In this video we will explore the importance of having a strong, proactive and engaged team during the initiative.
Role of team & SMEs continued11:34
In this video, we will continue to explore the role of teams & SMEs.
Role of communication8:00
In this video, we will explore the role of communication in continuous improvement.
Role of communication continued5:18
In this video we will continue to explore who exactly can launch, conduct and become involved in a CI Initiative.
Role of communication continued3:33
In this video, we will continue to explore the role of communication in continuous improvement.
Role of tools3:18
In this video, we will explore the role of tools in continuous improvement.
Role of tools continued7:55
In this video, we will continue to explore the role of tools in continuous improvement.
Who conducts continuous improvement?5:13
In this video, we will understand who conducts continuous improvement.
A day in the life...14:24
In this video, we will run through a day in the life of a department deploying continuous improvement.

Overview5:32
In this video, we will look at the methodologies from a high level perspective.
Six Sigma12:54
In this video, we will introduce the Six Sigma methodology.
Lean17:28
In this video, we will introduce the Lean methodology.
Total Quality Management14:05
In this video, we will introduce the Total Quality Management methodology.
PDCA10:07
In this video, we will introduce the PDCA methodology.
Theory of Constraints10:59
In this video, we will introduce the Theory of Constrains methodology.

The set up1:51
In this video, we will explore the set up of the organization.
The issue4:31
In this video, we will explore the issue being faced by the organization.
The issue continued3:25
In this video, we will continue to look at the issue being faced.
The ask3:35
In this video, we will look at the ask for this initiative.
The ask continued3:10
In this video, we will continue to look at the ask of this initiative.
What was done?5:25
In this video, we will look at what was done to deliver this initiative.
What was the outcome?11:18
In this video, we will look at what the outcome of this initiative was.
Benefits & lessons learned8:40
In this video, we will look at the benefits & lessons learned of this initiative.

Requirements

None. We will work with you throughout the course
No prior improvement knowledge is required
Course built to be open to all levels
Reach out to me (email/LinkedIn) if you need an assistance

Description

Continuous Improvement is a really powerful tool that you can utilise in your organization or team to make changes that are quick, high impact and low effort. Continuous Improvement has been rolled out in organisations for years, but often this has been done badly. There is a right way to roll out CI, and that is explored in this course. I want you to leave this course with full confidence to deploy continuous improvement to deliver tools, projects and full mindset change across your organization. To do this, we will cover:

- What is CI (its purpose, benefits and key methodologies)?

- What are the main indicators that a CI Initiative is needed?

- What are the main tools to deploy when building out a CI Initiative?

- Exploring the importance of teams, communication and the toolkit.

- Introducing key methodologies and concepts such as Lean & Six Sigma.

- Understanding how to deliver CI in the right way, an effective way that will garner the highest impact.

Continuous Improvement has the power to deliver big savings, big reductions in waste and improvements to quality, customer and employee satisfaction. Deliver the CI mind set right, and the rest will do the work for you. And focus on that phrase mind set! As much as CI is made up of a process, a toolkit and several methodologies (such as Lean Six Sigma) it will only be truly successful if the mindset of those embarking on CI is right. By taking this course and delivering on the learnings, you will see the power of CI for you, your fellow colleagues and the wider organisation.

Who this course is for:

Anyone currently working for a company who wants to improve the business
Anyone who owns a business / manages a department and wants to improve operational performance
Anyone who wants to upskill in this field as improving your business from within is a skill HIGHLY in demand
Anyone who wants to leave the course with full confidence of how to continually improve their business

Continuous Improvement: Certification

What you'll learn

Explore related topics

Course content

Introduction4 lectures • 10min

The fundamentals of Continuous Improvement7 lectures • 54min

The delivery process19 lectures • 1hr 41min

Indicators of the need for continuous improvement9 lectures • 1hr 8min

The 6 tools to use when launching a CI Initiative20 lectures • 1hr 46min

Important continuous improvement considerations9 lectures • 1hr 5min

Key CI methodologies6 lectures • 1hr 11min

Case Study8 lectures • 42min

Close out3 lectures • 6min

Requirements

Description

Who this course is for: