
Welcome to your introductory lessons on nonprofit facilities management! In this three-course series, we’ll cover the basics of what role nonprofit facilities play in our mission-focused work, and why this type of management matters. We’ll then look at the individual skills necessary to understand and manage our facilities, and offer a self-assessment to see where you might want to build up your own competencies.
We’ll wrap up the bronze badge with an exploration of what it looks like when we’re effectively using and managing our facilities, and introduce a strategic structure which can indicate our level of effectiveness in using and forecasting our current and future space needs.
Let’s jump in on our first lesson: “What is nonprofit facilities management?”
*Note that a transcript of all audio is available for download on the lessons to come, as well as an audio-only version of the lessons. You can always turn on closed-captions on the video player settings above.
In this lesson, we'll jump in on an overview of what nonprofit facilities management is and what it looks like in your non-profit.
Be sure to download the transcript to begin building your reference library, and also feel free to use the audio-only download below for on-the-go learning.
Now that you have some basics about nonprofit facilities management, let's take a look at why it matters.
Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.
In this lesson, we'll look at the five skills needed to support our nonprofit facilities management capacity. Remember: skills can be learned, practiced, and developed over time, so if you feel that you have a little (or a lot of!) room for improvement, know that you're on the right track!
Be sure to download the transcript to begin building your reference library, and also feel free to use the audio-only download below for on-the-go learning.
In this lesson, we'll bring together our learning on what effective nonprofit facilities management looks like, and how can we measure it.
Be sure to download the transcript to add to your reference library, and also feel free to use the audio-only download below for on-the-go learning.
Understanding what nonprofit facilities management entails, the skills that support it, and what effectiveness looks like relies on the participation of both the individual and the team.
In this lesson, we'll explore a few categories of measurement.
Remember, you can download the audio and transcript for this video below, and can also turn closed captions on and off for your convenience.
Welcome to our silver badge lessons on nonprofit facilities management! As you work toward your silver badge, you’ll go deeper into the “how” of place-making: how we can activate facilities management in our organizations, how to lead efforts to improve your facilities leadership, and setting goals that look to build up your capacity and that of your organization in these efforts.
Let’s jump in on our next lesson on activating our facilities management efforts in our nonprofits!
*Remember that a transcript of all audio is available for download below on the lessons below, and you can always turn on closed-captions on the video settings above.
Let’s start with activating your facilities management efforts and go beyond the focused skill-building we talked about in our bronze lessons. We’ll look at more deeply exploring your motives for improvement, managing innovation, and understanding others.
Be sure to download the transcript to review your learning.
Now that we have a little bit of foundation in your facilities management efforts, let's think about how we can apply this to your organization.
Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.
In this lesson, we'll look at how to put facilities management efforts into practice with a look at how to design and elevate your facilities management approaches in your nonprofit.
Be sure to download the transcript to review your learning.
In our consideration of how to build up your own capacity in developing and supporting effective facilities management at your nonprofit, we’re going to consider the principles behind goal-setting.
Be sure to download the transcript to review your learning.
Setting goals to improve your nonprofit’s overall facilities management efforts looks and feels different than setting goals as an individual.
Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.
Welcome to your final series of courses on nonprofit facilities! We’ve covered a lot of ground on what facilities management is and isn’t, how you can improve your own practice, and what it looks like when it’s done well. In our gold-level lessons, we’ll bring this learning together to explore how we can get and stay motivated to build up our own place-making abilities. We’ll also look at some ways to understand our fellow stakeholders’ motivation or resistance.
These lessons also include a review of all we have covered in our work on facilities, and you’ll have the opportunity to complete a personal learning plan to conclude your learning.
Let's jump in!
*Note that a transcript of all audio is available for download on the lessons to come, as well as an audio-only version of the lessons. You can always turn on closed-captions on the video player settings above.
In this lesson, we'll look at how motivation can be supported in building facilities management efforts in your organization.
Be sure to download the transcript to not only review your learning but also to see the research references used in this lesson.
In this lesson, we're going to discuss how we can inspire others to get personally motivated about nonprofit facilities management efforts, especially those who may be resistant.
Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.
In this final teaching lesson on facilities management, we're bringing together all our learning into a capstone video on how we can grow from everything we've covered thus far!
Be sure to download the transcript to not only review your learning but also to see the research references used in this lesson.
About this topic...
Facilities management is more than just maintaining buildings—it's about creating safe, efficient, and welcoming spaces. These are the places where we work, gather, and serve our communities. Effective facilities management ensures that our nonprofit organizations can focus on their core missions without being hindered by operational challenges, and strong practices surrounding managing our places and spaces can be part of everyone's job.
What You Will Learn
The four primary activities involved in nonprofit facilities management: strategic, operational, tactical, and technical support.
How we use permanent, temporary, and alternative facilities to create place attachment, place identity, and place dependence within our clients, visitors, donors, and staff.
A ten-item checklist that indicates effective facilities management across operations, assessment, and planning.
How to further assess our facilities management effectiveness using four perspectives: stakeholder, internal, learning, and financial.
How non-facilities team members can support facilities management through advocacy, budgeting, and participating in needs analysis.
Improving our facilities management processes through an understanding of the triple bottom line.
The role of an environmental impact analysis (EIA) and a social impact assessment (SIA), and how they differ.
Targeting sustainability, continuity, and budget-wise goal-setting at the organizational level.
Who is this course for?
This course offers unique perspectives for those working in facilities as well as those with unrelated roles. For those who have facility management duties, this series presents some of the critical components and tools involved in creating place attachment and auditing your spaces. For those who don't currently work in facilities, you'll make connections between your stakeholders and your spaces as well as discover concepts like the triple bottom line, sustainability, and impact analyses.
This learning path explores the following Korn Ferry competencies:
Action Orientation
Customer Focus
Plans and Aligns
Tech Savvy
Optimizing Work Processes