
An introduction to the course 'Communication for business owners, directors & managers. How to improve your communication and relationships at work and in business'. This course is a practical, action oriented course designed to give you the tools, tips and strategies to improve your communication and relationships at work and in business.
In the resource section of this video, we have included links to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences.
In this lecture you will find out more about the tutor of this course - Liz Makin.
A look at the potential costs of poor communication to you and your organisation.
A look at the challenges of communication at work & in business, part 1.
A look at the challenges of communication at work & in business, part 2.
A series of exercises to enable you to get an overview of your current communication & relationships & to direct you to areas you can change or do differently to improve your communication & relationships at work & in business.
Please complete Worksheet 1: Your communication analysis (provided with this lecture) as you go through this lecture.
Please note that the worksheet is a fillable pdf that can be completed online and saved or it can be printed off to complete manually.
The tips & strategies lectures 7 to 24 later in the course will give you lots of tools, tips & strategies to use to improve your communication & relationships.
An introduction to this section of core communication skills tips and strategies. The lectures include a range of practical tools, tips & strategies covering the different core communication skills.
As you go through this section please complete Worksheet 2: What are you going to do differently to improve your core communication skills? which is provided with this lecture.
Please note down what you are going to do differently and any changes you want to make on the worksheet as you go through this section. Alternatively, you may want to note down these in your own way.
The changes may be to tackle your communication and relationship challenges or to enable you to be a better communicator at work or in your business.
Please note that the worksheet is a fillable pdf that can be completed online and saved or it can be printed off to complete manually.
A range of tools, tips and strategies in the area of communication and building rapport.
A range of tools, tips and strategies in the area of listening.
A range of tools, tips and strategies in the area of asking questions.
A range of tools, tips and strategies in the area of non verbal communication (body language)
A range of tools, tips and strategies in the area of emotional intelligence.
A range of tools, tips and strategies in the area of intervention and learning styles.
A range of tools, tips and strategies in the area of influencing, intuition & positivity.
A summary of this section of core communication skills tips and strategies.
An introduction to this section of applying the core communication skills tips and strategies. The lectures include a range of practical tools, tips & strategies covering particular workplace examples of applying the core communication skills.
As you go through this section please complete Worksheet 3: What are you going to do differently in applying the core communication skills? provided with this lecture.
Please note down what you are going to do differently and any changes you want to make on the worksheet as you go through this section. Alternatively, you may want to note down these in your own way.
The changes may be to tackle your communication and relationship challenges or to enable you to be a better communicator at work or in your business.
Please note that the worksheet is a fillable pdf that can be completed online and saved or it can be printed off to complete manually.
A range of tools, tips and strategies in the area of managing and motivating your team.
A range of tools, tips and strategies in the area of one to ones with your team.
A range of tools, tips and strategies in the area of managing and communicating with remote workers.
A range of tools, tips and strategies in the area of dealing with different people.
A range of tools, tips and strategies in the area of running effective meetings.
A range of tools, tips and strategies in the area of improving business relationships.
A range of tools, tips and strategies in the area of presenting.
A summary of this section of applying the core communication skills tips and strategies.
A look at your own personalised communication plan.
A short summary of this course - Communication for business owners, directors & managers.
In the resource section of this video, we have included links to the Udemy help section which explain in detail how to download your course certificate after watching the whole course and how to leave and edit a course rating.
A resilience tips and strategies checklist which includes all the resilience tips and strategies covered in the course.
A short article about the importance of soft skills in the age of AI.
You can find out more and purchase my other Udemy personal development courses in this lecture.
Do you want to be a better communicator at work and in business?
Do you want to learn more about communication skills and how to apply these at work and in business?
Do you want to understand your own communication and relationship challenges and identify the areas where you want to improve?
This course is a practical, action oriented course designed to give you the tools, tips and strategies to improve your communication and relationships at work and in business.
The course aims to give you an insight into communication and relationship skills and the challenges of communication and building relationships. You will understand your own communication and relationship challenges and identify the areas where you want to improve. The course will explain the core communication skills and how you can apply these at work and in business and give you a range of communication tools, tips & strategies to use at work or in your business to be a better communicator. As you go through the course you will develop a personalised communication action plan to improve your communication and relationships going forward.
The course is designed to be practical and relevant to real life. It is not a theoretical or academic course on communication.
What are the course aims?
The course aims to:
* Give you an insight into communication and relationship skills and the challenges of communication and building relationships.
* Look at your own communication and relationship challenges and identify the areas where you want to improve.
* Provide you with a range of communication tools, tips & strategies to use at work or in your business to be a better communicator.
* Look at the core communication skills and how you can apply these at work and in business.
* Enable you to develop a personalised communication action plan to improve your communication and relationships going forward.
What is included in the course?
The course has the following sections:
* Introduction: including an introduction to the course and the tutor
* Communication costs & challenges: including looking at the costs of poor communication and relationships and the challenges of communication and relationships in the workplace.
* Your communication analysis, including an exercise to look at your own personal communication challenges at work and in business.
* Core communication skills – tips & strategies: including looking at a range of core communication skills tips & strategies. This section also includes an exercise to understand what you are going to do differently to improve your communication skills.
* Applying the communication skills – tips & strategies: including looking at a range of tips & strategies in how you can apply the core communication skills in different workplace situations. This section also includes an exercise to understand what you are going to do differently in applying the communication skills.
* Your communication plan: including your own communication challenges and action plans to improve your communication and in applying the communication skills.
* Course summary: including a short summary of the course, a course quiz to self assess your learning and a checklist of all the tips and strategies covered in the course.
We have also included introductions and summaries throughout the course to help with learning.
The course is in short bite sized lectures and you can see the detailed course content in the course curriculum.
Practical activities - Developing your own communication plan and a course quiz
There are exercises to complete as you go through the course to develop your own personalised communication action plan. These include understanding your own communication and relationship challenges and what actions you are going to take and what strategies you will follow to improve your communication and relationships at work and in business.
There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course.
You will need to allow additional time in addition to the duration of the videos to complete the worksheets and quiz.
What will you cover on the course and what will you learn?
As you go through the course you will be looking at your own communication and relationship challenges, the impact on you, your work and your business, how to improve your own communication skills and how to apply these communication skills at work and in business.
By the end of the course you will have a better understanding of your own communication, know what your communication and relationship challenges are, have an action plan for improving your communication skills and an action plan as to how you will apply these communication skills at work and in business.
Even if you are not finding communication difficult at the moment, you will have the opportunity to review you, your work and your business and to decide on actions to enhance your communication and relationship skills and their application.
Important notes and more about the course
If you are already very knowledgeable about communication, this course may not be for you. It includes an insight into communication skills and the challenges of communication and relationships, practical communication tools, tips and strategies that you can use to be a better communicator at work or in your business and an opportunity to develop your own communication plan, some or all of which you may already know a lot about.
You can watch the lectures at your convenience on your computer, tablet or smart phone.
You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer. You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.
You can watch the lectures at the preassigned speed or you can choose to speed up or slow down the lectures to suit your own preference.
We have included links in the resource section of the Introduction video to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences.
We have also included links in the resource section of the Course summary video to the Udemy help section which explains in detail how to download your course certificate after watching the whole course.
Good luck
Good luck with the course and I hope you find it invaluable.