
Differentiate coaching and mentoring to boost employee performance and development. Explore coaching as goal-oriented, question-driven guidance for job tasks, and mentoring as development beyond the job, with blended roles.
Discover how managers switch between a coach and a doer approach, balancing task and people issues, planning, goal setting, feedback, delegation, and mentoring to develop talents and drive performance.
Explore the tools of mentoring: sharing knowledge, storytelling, observations, advice, and the big picture, all conveyed through mentoring messages.
Challenge employees to think for themselves through two-way conversations and follow-up meetings, fostering accountability. Ask questions, request plans and recommendations, and brainstorm to guide collaborative problem solving and action.
Coaching and mentoring foundations teach life skills like listening and empathy, and build trust, delegation, and feedback to foster behavioral change over time.
Dispels common coaching myths that hold managers back—time concerns, being merely nice, or needing psychologists—and shows coaching rests on personal influence, direct feedback, and accountable performance.
Lead with four core values—joy, mindfulness, compassion, and competition—embedded in daily rituals to sustain excellence under pressure, and apply this transferable culture playbook to boost resilience and performance beyond sports.
Lucinda's case shows that strong performance alone isn't enough; build a coalition of allies by offering specific value and seeking feedback, not asking for mentorship.
Bosch China builds a coaching culture to transform leadership amid digitalization, globalization, and resource constraints, using internal coaches, team coaching, and a coach club.
This course contains the use of artificial intelligence.
Organizations are struggling to find and keep good people. Workers are exercising their options to pursue new career opportunities, switch jobs, start their own businesses, and retire altogether from working. The rules have changed in which employers compete for talent and employees hold more of the power. With the increasing labor shortage, no organization can afford to lose people, especially good people.
Not long ago, coaching meant training athletes, performers, and students. Recently, the use of the term has been extended into the worlds of management, leadership, entrepreneurship, and performance in other domains of life.
The discipline of coaching puts the center of its attention on the question of how a person can help other people develop new capabilities, new horizons, and new worlds of opportunity for themselves and those around them.
Coaching and mentoring employees to support them in work and life balance, fitting in with the culture, and doing their best work has never been more important than it is today.
The fundamentals of coaching and mentoring, from the past until now, haven’t changed. Respect people, take the time to get to know them, ask questions rather than tell, be clear, and take a genuine interest in their growth and success.
This course can help you grow from a doer manager to a coach and mentor who motivates employees to find purpose in their work and grow as independent problem solvers — without micromanaging them.