Coaching for Managers
What you'll learn
- Recognize opportunities to build your team's knowledge, skills, abilities and confidence
- Prepare for coaching discussions with your staff
- Use the coaching process to conduct coaching for your team members
- Give effective feedback on work performance
Requirements
- This course is for anyone looking to or already having staff - there are no pre-requisites
Description
This is an essential guide for all people managers on how to get the most out of your staff. Whether you have a single person working for you, a small team or a large group, being able to effectively communicate, coach and provide performance feedback is a vital part of being a great manager.
Coaching is a common buzz-word used globally for everything from sports to business, but what are they key things you need to know to become an effective coach as a manager of people? We'll cover the types of coaching and ways to coach your staff as well as useful hints, tips and practical examples of coaching and how the way you speak to your staff can make a huge difference to individual, team and organisational performance.
This course is predominantly video based with lectures by Nigel Young, an experienced and qualified coach, manager and educator. The videos are a combination of presentation, animations and examples that will guide you through the coaching and interaction processes. There are also links to other material and a few document resources to help along the way.
The course itself should be able to be completed in about an hour, but by following links and putting what you learn into practise it can effectively guide you through study that could last for weeks and the benefits far longer.
The course is split into three key areas. The first is a series of knowledge based information lectures, the second deals with the theories and practices of coaching before the final section deals with how to give and use feedback in your management to improve performance. There are 17 short lectures that allow you to absorb the material in bite-sized chunks.
You should take this course if you're new to managing groups of people, an experienced manager who would like some new ideas or even looking to find out more about coaching and how it can help you as a managers or potential manager.
Who this course is for:
- This Coaching for Manager's Course is intended for all managers and team leaders or those who want to move into a management position.
Instructor
I'm the Learning Technologies Lead at Synapsys NZ Ltd. We're all about people and performance! I'm a learning specialist who believe that learning is pervasive and evolves just like people.
I started out my career as a secondary school teacher in England, teaching science for five years before joining the Navy as a Training Manager and then an Education Officer in the RNZN. During my time in the Navy I covered every aspect of training and education, working as an instructor, instructional designer, quality control and technology based trainer.
I left the Navy to work for the ambulance service in New Zealand, firstly in charge of training at the communication centres nationally and then as the Quality Manager before leaving to get back to my passion of learning.
In 2011 I moved to a learning solutions company, Kineo, as their Learning Technologies Manager for four years before starting my own company Kanuka Consulting with my wife Kim. Kim's an experienced HR Manager so between us we've got a large amount of experience in dealing with and helping out managers with learning, coaching and support and we are keen to share what we know and what we've experienced with as wide an audience as possible.
I started my own company Kanuka Consulting in 2015 before joining the Bay of Plenty Polytechnic (later Toi Ohomai Institute of Technology) as the Manager for Quality, Teaching and Learning and then later in 2017 starting to work for Synapsys.
I blog under The Nth Degree and have given key-notes and appeared on expert panels in both New Zealand and Australia principally around learning and learning technologies.
I live in Christchurch, New Zealand with my family.