
Explain cmdb as a Configuration Management Database, data warehouse for all assets, including SES configuration items and their relationships, providing a unified view to support change, incident, and asset management.
Track assets across their life cycle from procurement to disposal to improve resource utilization, reduce costs, ensure accurate stock, and enhance planning, allocation, compliance, and efficiency.
Create a cmdb object schema in Jira Service Management with devices and device types, define unique keys and attributes, and add assets with IP, MAC address, and serial number.
Learn to configure object types with inheritance, rename and customize attributes, and apply access roles; explore advanced sql search, bulk actions, attachments, andqr codes in asset management.
Create a Jira service project and onboarding request type for CMDB assets, configure scoped custom fields (device name, IP, device type), and enable screens and post-functions to update the CMDB.
Add extra attributes like status and owner in the CMDB to enrich assets. Use custom fields and CQL filtering to show only active devices and each reporter's assets.
Welcome to JIRA Asset Management Essentials and CMDB Configuration! This course is designed for Jira users who want to master the art of managing IT assets and configurations using Jira’s powerful Assets module.
In this course, you'll begin by exploring the fundamentals of a Configuration Management Database (CMDB). We'll cover what a CMDB is, its purpose, and how it helps streamline IT operations by providing a unified view of your assets and their relationships.
Next, we'll dive into the importance of asset management. You'll learn why tracking and managing assets throughout their lifecycle is crucial for improving resource utilization, reducing costs, enhancing compliance, and boosting overall efficiency.
We'll then introduce you to Jira Assets (formerly Insight), a robust tool within Jira Service Management. You’ll gain insights into its key features, including customizable schemas, Jira integration, and automation capabilities.
The course will also cover practical use cases for integrating CMDB and asset management within Jira. You’ll learn how to link assets to incidents, assess risks for change management, and manage compliance and financial aspects.
Finally, we'll guide you through the preparation for implementing a CMDB in Jira. You'll define objectives, identify stakeholders, assess current assets, and choose a structure that fits your needs.
By the end of this course, you'll be equipped with the skills to create and manage a CMDB tailored to your organization’s needs and leverage Jira Assets to optimize your IT operations. Let’s get started!
PS: Don't forget the bonus material! Advanced configurations, JIRA Data Center installation guide and plugins you can utilize, such as Extension for Jira Service Management from Deviniti!