
Understand the benefits of applying the OE21 Applied Management Program to become a Management Analyst of Organization Excellence, including future job growth and earnings. This course begins with a proven approach to winning a new opportunity using the OE21 Applied Management process.
Understand how to obtain the Client CEO list of problems or goals and link it to the need for the OE21 Organization Health Assessment.
Guide an organization's senior leaders and managers through the process of implementing a useful Organizational Descripption document that meets criteria in Baldrige Item P.1.
Guide an organization's senior leaders and managers through the process of implementing a useful Organizational Descripption document that meets criteria in Baldrige Item P.1.
After viewing this lecture, students will have an understanding of the purpose and content of the P.2 Organizational Situation document.
Students are introduced to the Baldrige Excellence Framework standards for Information and Knowledge Managemen, and the OE21 document entitled Information and Knowledge Management Guide.
Students receive and learn how to apply the OE21 Work Unit Assignments and Progress model, including definitions of Goals and their priorities, internal and external customers, internal and external quality errors, and explain the benefits of the OE21 High Performance Rewards Model.
Students are introduced to the Standard Operating Procedures (SOP) template, and the benefits of the OE21 Site License and its extensive list of OE21 models adn surveys.
This lecture presents the OE21 approach to selection of organization performance measures. The student will gain the knowledge necessary to select useful organization measures applicable to today's organizations.
Students learn how to setup the OE21 Metrics Dictionary and input measures information into the Results Excellence Measurement System (REMS).
Students will use the OE21 REMS model to learn how to review and analyze organizational performance.
Students will understand the OE21 and Baldrige approach to improvement of organizational performance.
A quick tour of the Workforce Excellence processes and tools helps you prepare for detailed lectures when you learn how to use the OE21 workforce excellence models.
Use OE21 Workforce Capability model to measure and improve workforce capability
Use the OE21 Workforce Capacity model to calculate staff available versus demand and capacity vs. target.
Learn how to use OE21 models to improve your recruiting, hiring and onboarding process.
Learn how to assess and manage workforce changes use the OE21 Organization Situation document, discussions with organization stakeholders, and organizaitonal projections.
Learn how to use OE21 models to organization and efficiently manage the workforce organization.
Use OE21 Risk Manager model to assess workplace environment, including health, safety, security and accessibility. Use FEMA and OSHA guides to create new procedures for business continuity, business impact and safety management.
Use the OE21 Workforce Engagement model to collect, analyze and improve workforce engagement.
Understand the benefits of establishing a successful organizational culture for the workforce.
Learn how to use the OE21 Innovation Proposal model to create Innovation Proposals.
Demonstrate knowledge of how to setup and implement the OE21 Rewards Model.
Learn how to use the OE21 Process Chart to design and improve processes, including process steps, responsibilites and estimates of process time, wait time, non-value added time and cycle time.
This is a summary of the course video that reviews the KPI trend chart results for Workforce Excellence, along with the various OE21 models used to create the KPI trend charts. No final quiz or exam is required. A Udemy provides Course Certificate of Completion is provided by the Udemy application.
This course is designed to train management consultants, human resource managers and organization managers to help an organization achieve workforce excellence as defined in these National Institute of Standards and Technology Baldrige Excellence Framework Criteria:
P.1 Organizational Description
P.2 Organizational Situation
4.1 Measurement, Analysis, Review, and Improvement of Organizational Performance
4.2 Information and Knowledge Management
5.1a Workforce Capability and Capacity
5.1b Workforce Climate
5.2a Workforce Engagement
5.2b Organizational Culture
5.2c Performance Management and Development
7.3 Workforce Results
Our course video lectures and quizzes make learning far more effective because our instructor walks you through a simulated real world company engagement from beginning to end. The images of organization managers and leaders along with the audio scripts are like standing beside and listening to one of the most experienced consultants in organizational excellence, Mr. Chuck Mitchell (see bio).
Through a series of simulated online meetings, you learn exactly how Mr. Mitchell turns a consulting opportunity into a customer success story step-by-step. From his library of over sixty models, you download the excel tools you need for each stage of the simulated implementation of Workforce Excellence (from P.1 to 7.3). Then you watch how Mr. Mitchell explains the models to the organization leaders and managers in a way that everyone understands and appreciates.
COURSE BENEFITS
Organization Managers learn how to measure, analyze, and improve their employee’s productivity, quality, cost effectiveness and innovative contributions.
Human Resources Managers learn how to measure, analyze, and improve workforce capability, capacity, climate, employee engagement, and performance management and development.
Management Consultants learn how to guide organization leaders and managers step-by-step through a systematic effective process leading to the results that organization CEOs demand. Mr. Mitchell shows how his applied management program works. He has several hundred companies and thousands of organization managers who have benefited from his program.
Those who complete this course are well on their way to becoming Management Analysts which is rewarded by even more benefits:
Higher Salaries and Job Outlook. According to the U.S. Bureau of Labor Statistics (BLS), the outlook for future management jobs is very good with higher-than-average salaries and job outlook for management occupations - especially Management Analysts. See Management Analyst pages in the BLS Occupational Outlook Handbook.
Getting Ahead of Job Competitors. Many people are competing for organization management jobs. To succeed against the army of competitors for these great jobs, managers need to differentiate themselves from the majority by showing that they are more valuable to the organization than most others. Human Resource Managers looking for a career path to the "C-suite" will find this program gives them in-depth knowledge of the total business operations, including workforce, processes, understanding how to improve processes, and to drive financial and market performance higher.