User Experience Certification

An introduction to the BCS Foundation Certificate in UX
Free tutorial
Rating: 4.3 out of 5 (2,658 ratings)
42,193 students
37min of on-demand video
English [Auto]

Explain the purpose of the BCS Foundation Certificate in User Experience.
Decide if this is the right qualification for you.
Appreciate the range of topics that will come up in the examination.
Gain experience with the various question types that will come up in the exam.
Try out some sample questions.
Discover some tips to help you pass the examination.


  • Some background in user experience is required to understand the terminology.
  • This is not an introductory UX course.


Do you want to find out more about the BCS Foundation Certificate in User Experience?

Perhaps you're thinking of taking the exam and you want to know what it covers.

Or maybe you're a training provider and you want to understand the scope of the syllabus.

Or perhaps you'd like to try out some sample questions from the exam.

If so, then this course is for you.

Note: A handful of students have given this course a poor review because they have not read this course description. This course is not an introduction to user experience. This course describes the syllabus of a certification exam. If you want an introduction to UX, try my other courses.

The BCS Foundation Certificate in User Experience aims to provide a recognised development pathway for UX professionals to demonstrate their skills and accelerate their careers. It is an independent certification scheme developed by BCS, the Chartered Institute for IT.

To pass the exam, you'll need to demonstrate your knowledge of the core concepts, techniques and methods in user experience in a 1-hour multiple choice examination.

This course describes the syllabus of the BCS Foundation Certificate in User Experience.

The syllabus covers user-centered design principles in nine competency areas:

  1. Guiding Principles
  2. User Research
  3. Illustrating the Context of Use
  4. Measuring Usability
  5. Information Architecture
  6. Interaction Design
  7. Visual Design
  8. User Interface Prototyping
  9. Usability Evaluation

This aim of this course is to explain the syllabus and provide some tips for people taking the exam. It will be useful to students who are preparing for the exam and for training organisations that want to understand the syllabus content.

Who this course is for:

  • Students who want to know the scope of the BCS Foundation Certificate in UX.
  • Training providers who want to understand the scope of the syllabus.
  • User researchers and designers who want to test themselves by trying out the kind of questions asked in the exam.


Author of 'Think Like a UX Researcher'
David Travis
  • 4.3 Instructor Rating
  • 10,812 Reviews
  • 67,840 Students
  • 5 Courses

I'm on a mission to create more user experience professionals. 

Perhaps you'd like a job in user experience. Or maybe you already work in the field but you've never had any formal training. Or maybe you want to improve your skills in one specific area, like usability testing or expert reviews. I've turned thousands of people into user experience designers and researchers and now you can join their ranks by taking my courses on Udemy.   

You're probably curious about my background. At 18, I appeared as an extra in the film “Quadrophenia" alongside Sting and Ray Winstone. Despite a critically-acclaimed performance lasting 5 seconds, follow-up offers from Hollywood failed to arrive so I turned to psychology where I gained a BSc and a PhD. Since 1989 I've worked in the fields of human factors, usability and user experience and I've published three books on usability, including "Think Like a UX Researcher". I'm now a User Experience Strategist at Userfocus, a consultancy specialising in user experience. I'm no longer in contact with Sting or Ray Winstone, whose career trajectories have been somewhat different. 

I've provided usability support to top brands like HP, Microsoft, Whirlpool, Orange, Skype, eBay and Yahoo! and I've also consulted with public sector organisations like The Greater London Authority, Her Majesty's Revenue and Customs, UK Government and the World Health Organization

My students describe me as passionate and technically knowledgeable and students voted me an "Outstanding Instructor" in a Udemy-wide survey .

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