Your cart is empty.
Keep shoppingCall Center Training
187 students
Call Center Training
Call Center Training will lower costs as it can reduce turnover. You will learn the skills to improve productivity and p
Created byTBAE Team Building and Events
Last updated 5/2017
English
What you'll learn
- Call Center Basics
- Phone Etiquette
- Speaking Like a Star
Explore related topics
Course content
12 sections • 12 lectures • 58m total length
Requirements
- A notebook and pen to take notes and a suitable internet connection to stream video
Description
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.
Who this course is for:
- Anyone wanting to understand Call Center Training