
Develop essential business etiquette to prevent missteps that erode credibility and client trust, boosting productivity, morale, and the ability to stand out in global markets.
Practice finger food etiquette by taking small portions and avoiding double dipping. Hold your drink in the left hand to keep the right hand free for handshakes.
Learn to make a confident impression by mastering posture, eye contact, and a friendly introduction, then join groups politely, greet everyone by name, and share your company when appropriate.
Master cross-cultural business card etiquette with the two-handed Japanese method or the one-handed European method, ensuring the print faces the recipient, keeping cards in a protective case and showing respect.
Develop effective networking through small talk, open-ended questions, and thoughtful listening, while avoiding controversial topics; manage time, exchange cards gracefully, and focus on building relationships.
Master the professional handshake as the universal business greeting by learning proper grip, palm-to-palm contact, body alignment, and two to four pumps, while avoiding awkward or aggressive grips.
Master the art of introductions by presenting the senior executive first, introducing the junior, and adding context to act as an icebreaker, while respecting rank and client priority.
Develop essential telephone etiquette for professional communication by greeting callers with company and name, speaking clearly and warmly, and handling holds, transfers, and timely voicemail and callbacks.
Learn how body language and nonverbal cues shape first impressions by examining posture, eye contact, facial expressions, and gestures, and avoid pitfalls like self touching and fidgeting.
Learn essential business etiquette rules and strategies to project confidence, show the right attitude, and fit into a company culture during job interviews and hiring.
We live in a busy world. Our clients are busy! Our employers are busy! We are busy!
The ideal course for job seekers, promotion seekers or anyone who needs to review or enhance their business etiquette soft skills for the job interview, at the office, business mixers , on the road or for working abroad.
With globalization in today’s economy, the job market is fierce. This makes it more important than ever to understand how your words, actions and gestures impact others in various business settings. Knowing the rules and customs that are expected is essential to getting the job, making more money and moving up the corporate ladder.
Do you feel frustrated that you didn’t get the job offer – even if you’re totally qualified?
Do you want to learn soft skills that enhance your professionalism?
Do you wish to advance in your career?
This is the right place to get answers.
Content and Overview
This course is for anyone whose job requires working locally or in the international business arena.
I’ll walk you through business etiquette soft skills, with a focus on North American and Western culture.
We will explore the dos, taboos, and how-tos of IITTI international business etiquette standards.
This course contains 26 lectures, as well as supplemental articles and resources.
You will receive a complementary copy of, ‘Minding Your Manners Everyday Matters’ – a 37- page downloadable study guide valued at $18.00 USD..
Each section includes a short quiz to evaluate your progress.
The ‘Business Etiquette for Job seekers and Promotion Seekers’ resource guide is designed for personal and professional development based on corporate seminars created by an industry leader with over 17 years’ experience. With our experience, we help job-seekers and professionals earn their place in the business world.
Master Business Etiquette Skills Based on IITTI International Standards:
Make a great personal introduction
Introduce others professionally and appropriately
Network effectively
Win the respect of coworkers and clients
Use technology respectfully and effectively
Avoid nonverbal mistakes made through body language
Leverage business etiquette soft skills in job interviews
Interact confidently and professionally with Western cultures, at home and in the international marketplace!
Throughout history, etiquette and manners have evolved as a way of creating more civilized societies around the world. In today’s competitive business culture, there are no geographical boundaries. Making faux pas in your behaviour can get in the way of your professional credibility, and influence impressions about you and your company. International business etiquette training is a key component for business success. Getting trained in business etiquette will help you prove your mettle, and the company’s significance. Your interpersonal skills will prompt the clients to see the company in a professional light.
People talking about Kimberly Presentations:
“Kimberly is a reliable professional presenter who achieves results through instruction and example. I am pleased to recommend Kimberly.” ~J. McClean
“Kimberly gave very practical advice and examples for business etiquettes." ~ C. Tam
“I have worked with Kimberly Law on multiple occasions and highly recommend her services. She was knowledgeable and professional. If given the opportunity, I would certainly work with her again in the future.” ~ B. Alvarez