Lead Auditor Tools for a Professional Internal Audit
4.4 (156 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
558 students enrolled

Lead Auditor Tools for a Professional Internal Audit

You'll be able to carry out a pro internal audit, which is a fundamental requirement in standards such as ISO 9001
4.4 (156 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
558 students enrolled
Created by Danielle Volski
Last updated 1/2020
English
English [Auto-generated]
Current price: $87.99 Original price: $134.99 Discount: 35% off
16 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 3 hours on-demand video
  • 4 articles
  • 8 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • What is an audit and its benefits?
  • How to prepare questions to the audit?
  • How to document efficiently during the audit?
  • How to write a killer report within minimum time?
  • Types of audits
  • Do the best audit opening ever
  • The audit psychology
  • Handling feedback on the report
Requirements
  • Professionals who are taking part of ISO 9001 audits
  • Professionals who must carry out audits
  • Quality Auditors
  • Quality professionals
  • Quality managers
  • Quality consultants
Description

##### UPDATED FOR 2020 ! #####

### New 5 resources added - downloadable file of each section summary ###


What is an audit and its benefits?

Why does internal audits often seem as a waste of time?

How to prepare questions to the audit?

How to document efficiently during the audit?

How to write a killer report within minimum time?


An internal audit is an excellent PREVENTIVE tool for catching problems before the damage.

An ineffective audit is a waste time and money to the organization.

But if the audit will reveal the company shortcomings and helps saving on operation cost, this exactly what management will appreciate.

 

Just imagine what impact it can have on your professional career, if you would carry out an effective audit, that would bring  a positive change.

 

In this course, you'll learn how to carry out a professional internal audit, by answering all the above questions, plus:

 ·       Types of audits

·       Optimal audit duration and content

·       Writing an audit plan

·       The best audit opening ever

·       The audit psychology

·       Do the best closing

·       Handling feedback on the report

·       And so much more…

 

Being one click away from a practical course, that will give you the ability to carry out an internal audit as a pro, is an excellent place to be.

 

You are welcome to watch all FREE preview videos - I made sure that you'll have at least one video for preview, in EVERY single section.

Plus, you have a 30-day money back guarantee, to enable you to confidently enroll.

 

See you in the course!

Danielle

Who this course is for:
  • Professionals who are taking part of ISO 9001 audits
  • Professionals who must carry out audits
  • Quality Auditors
  • Quality engineers
  • QA/QC specialists
  • Quality professionals
  • Quality managers
  • Quality control personnel
  • Quality consultants
  • Department mangers
  • Chief Operation Officers
Course content
Expand all 42 lectures 02:47:45
+ Introduction
5 lectures 12:10

What you will gain from the course + The instructor background, so you'll be able to know whether this course is for you.       

Preview 01:39

Let's begin with a practical tip, in case you need to carry out an audit tomorrow or very soon.

The list of 8 steps to get prepared fast + tip for what to do, when you are not ready for the certification audit.

Preview 05:14

How will you get the most out of learning?  

Understand why sometimes the learning is easy and other times it's difficult, so you'll know this course potential to give you real knowledge.

Preview 01:33

The secrets of a great audit, as well as, know what's in every section of the course, for evaluate if the content is suitable for your needs.

Preview 02:05
+ AUDIT PURPOSE, PSYCHOLOGY, TYPES, FREQUENCY, DURATION AND REQUIREMEN
9 lectures 28:46

Explaining what an audit is, and its purpose, so you'll know whether it is the right tool to use to the situation, and how can the company benefit from an internal audit.

Preview 02:27

Most auditees have concerns during the audit, which reducing their cooperation and make it difficult to achieve the audit objectives.

Learn how to reduce the fear and get your hands-on valuable information.

The audit psychology
03:41

Get familiar with the 4 types of audits, so you'll know how to succeed in each.

Types of audits
04:26

Explaining what the best audit frequency is, so you can plan your audits intervals by doing less and getting more.   

Best audit frequency
04:41

Covering what the audit content and duration should be, so the execution will be smooth just as a pro would do.   

Audit Duration
02:44

In this lecture we'll cover how to learn the requirements for the audit.

Knowing the requirements prior the audit is fundamental to be able to achieve the audit objectives and avoid writing a meaningless report.

Preview 01:46

This lesson presenting a case study of how understand and prepare questions for auditing a GENERAL (may be audited in several departments) requirement of ISO 9001 standard section.   

Case study of general requirement understanding and implementation
06:53

This lesson presenting a case study of how understand and prepare questions for auditing a SPECIFIC (usually audited in a specific department) requirement of ISO 9001 standard section.   

Case study of specific requirement understanding and implementation
02:03
Section 2 Summary
00:05
+ SECTION 3 – AUDIT PREPARATION
7 lectures 37:54

An opening is crucial for the success of the entire audit.

Here you'll see how to begin the audit in the best way.

The best audit opening ever
09:04

Preparing questions will save time during the audit and assure that the important topics audited properly.

This session explains how to prepare questions to the audit, and how to avoid preparing too many.

Preparing questions to the audit
08:49

Explaining how to use the internal audit as an opportunity to initiate changes in the organization, that you think are important.   

Preview 04:14

Clarifying how can one audit covering several standards, so you save time on audits.   

Covering several standards within 1 audit
03:17

An audit plan is a must by most standards, but it will helps saving time on planning the next audit.   

Writing an audit plan
04:47

Some standards require an audit procedure – see how to write an easy, one-page procedure.

Writing a short and effective audit procedure
07:38
Section 3 Summary
00:05
+ SECTION 4 – DURING THE AUDIT
11 lectures 49:20

Clarifying what a finding is and the types of findings during the audit, such as "positive" "major", "minor", etc. So, you'll be able to rate the finding for a professional audit report.   

What a finding is ?
02:27

In most audits, you'll find yourself auditing processes, therefore, understanding the difficulties of a process audit and how to overcome them, is the basic knowledge that every auditor must have.   

How to audit a process?
06:38

Explaining how proper communication with the auditee saves time and helps to perform a valuable audit, that will have a positive impact on the organization.     

Preview 04:53

See how to listen and document during the audit, since relying on our memory is not a good idea, especially when some valuable findings may hide in the details.   

Efficient documenting during the audit
05:22

Samples are proving the auditor that the process IS executed as described, since if it is – than the company will have records to prove it. See how to sample efficiently and save time on reading too many documents.   

Random sampling purpose and doing it right
05:44

Gossip may be used as another layer of information, that may indicate problems. But the auditor should use it carefully – see how.     

The importance of gossip
03:51

Some behaviors are not only indicating lack of professionalism, but also sabotage the audit findings and the overall audit value. Make sure you avoid them.   

The 5 don'ts in an audit
07:11

A corrective action is NOT part of the audit. Still, it may be added to the audit report – which is one of the ways to add more value as a real pro.     

What is a corrective action and how to use in in an audit?
03:32

Zero nonconformities in an audit is not a problem but see why it should be rare and learn to avoid a perfect report.     

How to handle zero nonconformities?
02:27

Closing is optional, but it has rules that will help you to make it fast and avoid arguing about the findings.

Preview 07:10
Section 4 summary
00:05
+ SECTION 5 – REPORTING
7 lectures 29:06

See what the first things are to check before even begin to write the audit report, so you'll write it super-fast and end up with a valuable and short report.   

Preview 02:03

An audit report may be textual, or in a table, editable document or PDF format that cannot be changed – here you'll learn the list of things to consider picking the right format.

Report formats and chosing the best one for you
09:02

A killer report is a document that who ever reads it, not only learn something, but even enjoy reading it! Write your killer report now.   

Writing a killer report
05:57

Distributing an audit report should not be more than sending out an e-mail with the report attached to it.

But, to make sure that no one get upset, and that the company rules are followed – see what to check PRIOR the distribution.

Report distribution
02:50

Most auditors do not get "thank you" letters as feedback, but rather negative feedback. Learn how to reduce negative feedback beginning with the audit opening, and how to handle it as a pro.     

Handling feedback on the report
05:26

An audit completion is the beginning of another journey.

If nothing happens after the audit, it's a redundant activity that no one in the company will appreciate. See how to make thigs happen AFTER the audit.

Use the report for improvement
03:43
Section 5 summary
00:05
+ BONUS LECTURES
3 lectures 10:28

The internal audit report sends a message to the certification body auditor if we like it or not – learn how to influence that message, and even how to prevent the external auditor to write nonconformities.   

BONUS 1 - Our message to an external auditor
03:22

Explaining how to deal with a customer that audits our company, so the organization will have the best chance to pass the audit successfully.   

BONUS 2 - Handling customer audit
04:46

A supplier audit is an opportunity to provide a great service to the departments in your company, and by that enhance the value of audits in general – see how.   

BONUS 3 - Tips for supplier audit
02:20