An Introduction to User-Centered Design (UCD) Bootcamp

An introduction to Section 2 of the course. Goal: Laying the foundation and context for the following lectures in the course

Look at the definitions of the terms "User-Centered Design" and "User Experience."

Look at the commonalities and differences between "User Experience" and "User Interface."

A quick look at how there is a deeper meaning to the term "user experience" versus a term that can be thrown around with hype or "buzz."

An introduction to Design-Thinking strategies and methods.

A quick summary of the items covered within this section of the course.

An introduction to Section 3 of the course.

Goal: Design strategies for user-centered problem solving.

A user-centered design method to identify the persona / target audience for your product, system, or service.

On a single sheet of paper, identify for a project: Vision Statement, Situation (target audience), Design Criteria, Lifecycle Phases, and Metrics

A user-centered design method to identify all the touch-points and interactions a customer / user has with your product and/or your company.

A user-centered design method to capture ideas quickly using simple black and white line diagrams; focus on placement of elements within an interface; and, strive to create a simulation of the experience

A method to review features and functionality from the perspective of aligning user's needs and business goals.

A quick summary of the items covered within this section of the course. 

An introduction to Section 4 of the course.

Goal: Research methods to gain a better understanding of your target-audience.

A high-level description of user research; introduce some common methods to conduct user research; and common terminology.

Pros / cons on some common user research methods; methods that can be used before, during, or after development of your product / projects; and, look at the appropriate time or situation to use such methods.

Look at in-depth research techniques to observe your target audience in their natural environment

A user research method for observing people performing tasks and use cases; find out what’s working and what’s not working; and, identify points of confusion, frustration, and/or delight

A quick method to solicit anecdotal input, as a  simulation of people performing tasks and use cases; find out possibly what’s working and what’s not working; and, identify possible points of confusion, frustration, and/or delight

A summary of the items covered within this section of the course.

A conclusion for the entire course.

A method to map out the key workflows and key experience steps for the identified primary target audience.

A list of resources, materials, and offers available to students.