An Introduction to User-Centered Design
What you'll learn
- Research methods to gain a better understanding of your target-audience.
- Design strategies for user-centered problem solving
- An interest in user-centered design and/or user experience
- Paper (and stickynotes) as well as a writing utensil (pen, pencil, marker), would be helpful.
This course will explore several techniques for flushing out high-level design solutions for your projects and get inside the minds of your target audience. You will be empowered with methods you can immediately implement in your day-to-day work. Content of this course has an emphasis towards user experience as it relates to software, but the ideas can be applied to many disciplines.
Research methods to gain a better understanding of your target-audience; and,
Design strategies for user-centered problem solving
I hope you take advantage of the activities provided in the course, as well as all the lecture videos. Each section of the course will start with a section introduction video and a section conclusion video. The first section of the course is offered, through Udemy, as a free preview of the course. Section two of the course will start to dive into the core content of the course.
Created by Frank Garofalo, Principal Consultant of Garofalo UX.
Please note, for languages other than English, course content transcriptions are automatically generated by Udemy and may not be accurate translations. Sorry for any inconvenience.
Who this course is for:
- Anyone new to the user experience (UX) profession.
- Entrepreneur working on creating a new product.
- Entrepreneur working on updating an existing product.
- Anyone at a company working on creating a new product
- Anyone at a company working on updating an existing product
- A user experience (UX) intern
My name is Frank, and I’m a San Diego-based User Experience Strategist, Creative Problem-Solver, and owner of Garofalo UX, helping organization to create engaging and innovative experiences.
I have worked in the web and interactive industry since 1999, and I have a Masters of Science degree from Purdue University in Computer Graphics Technology, for conducting an ethnographic (usability) research study for multi-user collaboration multi-touch devices.
Key UX consulting clients have included: Microsoft, Indeed, Esri, several small businesses, and many tech startup companies. Over the years, through my employment background, I have been involved with design and user experience efforts on projects for Fortune 50 companies, US Federal agencies, and with budgets of over $12 million. Prior to going the entrepreneurial route, I managed a 35+ person department of User Experience Architects, User Interface Designers, Icon Designers, and Usability Research experts, at a billion-dollar software company. Related to lean / agile methodologies, I am a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO).
I enjoy seeking a balance between what functionally works well and what is aesthetically inspirational, while identifying, for the primary target audience, the key information they need to have a useful, usable, and delightful experience.
From my 23 years in the industry, I have experience with: Brainstorm Facilitation, UX Strategy / UX Design, Design Thinking / Creative Problem-Solving, Information Architecture, Affinity Diagrams / Card Sorting, Interaction Design, UX Storyboarding, Wireframes / Interface "Blueprints," Workflow Diagramming, Rapid Prototypes (HTML, CSS, jQuery), Personas / Target Audience, Usability Research (Ethnography), User Stories / Scenarios, UX Design Audit / Heuristic Evaluation, and User Research.