With over 25 years of experience in technology and service delivery leadership, he brings a distinctive blend of deep technical acumen and human-centered strategy. Holding a Master’s degree in Information Technology, he possesses intensive expertise in Artificial Intelligence, Machine Learning, and IoT—driving enterprise-scale innovation and intelligent automation. As a seasoned Director of Global Application & Service Delivery, he has led complex, high-impact digital transformations across diverse industries. Alongside his technology leadership, his parallel journey in Psychology, Hypnotherapy, and Life Coaching equips him to lead with empathy, insight, and behavioral intelligence. This rare combination empowers him to build resilient, future-ready organizations by transforming both technology and the people behind it.