Sameer is the Founder and Chief Software Architect at Konnect Insights. Although a techie at heart, Sameer has a flair for story-telling and often wears multiple hats as a marketer, business developer, and other aspects of the business. He is passionate about creating great customer experiences and that has been the drive to create a world-class yet easy-to-use product. He extensively looks into the R&D of the product for new innovations. He has been the brains behind Konnect Insights, a SaaS product that is an all-in-one customer experience suite, enabling happy brands through happier customers. With over 2 decades of experience in the industry, his expertise spans across tech, marketing, sales, and customer experience management.