Help desk Support Specialist Free Training and Guide
learn about desktop support or IT Support.
I made step by step videos to help jr IT or people who wants to learn about desktop support or IT Support. i am using real on the job examples to help people understand the nature of this job.
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@DanishKhanz
CHAPTER 1: Contribute Donate or Schedule a live session
CHAPTER 2: Basic information and tips for support specialist
- 00:38
- 27:41
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01:03
Lecture 3:
Tips for Help Desk Support Technicians -
Lecture 4:
Help desk ticket system training - 09:28
- 08:51
CHAPTER 3: Security implementation and troubleshooting
CHAPTER 4: Manage and Monitor Clients
CHAPTER 5: Computer lab management
CHAPTER 6: Imaging computers training ( Back up and Restore )
CHAPTER 7: Remote software deployment
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Lecture 1:
Remotely deploy flash and java to clients
CHAPTER 8: Remote Support Tools and Trouble Shooting
CHAPTER 9: Tune up and Virus Troubleshooting on the job
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Lecture 1:
Clean and Tune up office computers
CHAPTER 10: Other IT related Videos
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09:22
Lecture 1:
FREE HTTP FILE SERVER HfS BASIC SETUP -
05:41
Lecture 2:
HFS Free Webserver (beta) - 10:02
CHAPTER 11: Ask IT Pros or Help with problems
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article
Lecture 1:
Ask IT Pros or Help with problems -
article
Lecture 2:
How-tos
Frequently Asked Questions
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How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel. -
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
- Over 30 lectures and 4.5 hrs of content!
Instructors
Follow me on Twitters for Updates and more
@DanishKhanz
Comments from Users ( Thank you to all )
from
I am A+ & Net+ Certified and currently working on MCSE. Your videos are great and informative!!
Thanks for putting up this video. This video put me on the right track. Just like you, I didn't have anybody to show, or tell me where to go in the IT field. I didn't know where to begin. Again, thanks for the video, and the real life experiences that you went through.
Hi Dan I really apreciate this video. I am in the same situation you were when just started. I think I have so much in common with you, I'm foreign, I have the knowledge but not the experience in the field. I'm working so hard to get an entry levek position, I already got two interviews, I have learned a lot from them. I just got A+ and working on network+. By the way I'm using professors messer videos too plus other ebooks, he is so good teaching!! And his spech is dazzling.
Dan !Your such a great help!
you R ...the MAN ....thank you very much ...god bless you ...Sir, ...this is what you call ..good deed ...:@
GREAT VIDEO DUDE. THUMBS UP.