Writing Effective User Stories
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Writing Effective User Stories

As a User, I Can Express a Business Need in User Story Format to Get the IT Solution I Need
3.3 (33 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
530 students enrolled
Last updated 7/2017
English
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Current price: $10 Original price: $20 Discount: 50% off
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Includes:
  • 1 hour on-demand video
  • 1 Article
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Translate business needs into well-structured User Stories
  • Write User Stories that express the what and avoid the how
  • Apply five simple rules for writing effective User Stories
  • Clarify assumptions in user stories by adding context
  • Identify and remove ambiguous and subjective terms and phrases in User Stories
  • Select the appropriate format for expressing User Stories for Agile Projects
  • Write stakeholder requirements in User Story format that solve business problems
  • Elaborate User Stories to identify measurable non-functional requirements
View Curriculum
Requirements
  • No technical background required
  • Desire to define IT requirements in User Story format
  • No additional materials are required
Description

The Three Parts of a user Story: The Card, the Conversation, the Criteria

User Stories are a great method for expressing stakeholder requirements, whether your projects follow an Agile, Iterative, or a Waterfall methodology. They are the basis for developers to deliver a suitable information technology (IT) app or application.

In today’s parlance, a “complete” User Story has three primary components: the “Card”, the “Conversation”, and the “Criteria” often expressed as "Given-When-Then". Different roles are responsible for creating each component. The “Card” expresses a business need. Domain experts representing the user community are responsible for expressing the business need.

There is much to be written about both the “Conversation” and the “Criteria”, but neither component is dealt with in any detail in this course. For practical reasons, the “Card” is the User Story from the perspective of the user community. Since we created this course specifically to address the authors of the “Card”, we use the term “User Story” as a synonym throughout the course.

Well-structured User Stories express a single action to achieve a specific goal from the perspective of a single role. When writing User Stories, stakeholders knowledgeable about the role should focus on the business result that the IT solution will enable while leaving technology decisions up to the developers. Good User Stories are relevant to the project, unambiguous, and understandable to knowledge peers. The best user stories also contain crucial non-functional (quality) requirements, which are the best weapon in the war against unsatisfactory performance in IT solutions.

What You Will Get from this Course

A well-written User Story (“Card”) can drastically reduce the time needed for the “Conversation”. It reduces misinterpretations, misunderstandings, and false starts, thereby paving the way for faster delivery of working software. We chose to limit the content of this publication to the “User Story” as understood by the user community to keep the course focused and address the widest possible audience.

This 1-hour video course presents two common User Story structures to help the authors of the “Card” ensure that their User Stories have all the required components needed to express the true business need as succinctly as possible. It offers five simple rules to ensure that their user stories are the best that they can be. That, in turn, will reduce the amount of time needed in User Story elaboration and the “Conversation” with the developer(s).

Who is the target audience?
  • Product Owners
  • Product and Project Managers
  • Subject Matter Experts
  • Business Process Users
  • Business Process Managers
  • Line Managers
  • Business Analysts
  • Anyone wearing the Business Analysis hat!
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Curriculum For This Course
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User Stories Defined
2 Lectures 10:44

Learn the content of this course and assess its value to you.

Preview 02:04

User Stories are a great method for expressing stakeholder requirements for an IT solution. The first lecture is a general overview of User Stories.

Learning Objectives

  • Understand Business, Stakeholder, Solution and Transition Requirements as identified by the IIBA(TM).
  • List the components of a User Story
  • Express Stakeholder Requirements in User Story format
  • Realize who should be writing User Stories
  • Recognize when to write use User Stories in the Software Development Life Cycle
  • Discuss User Story Elaboration to identify functional and non-functional requirements

For more online resources, check out the links below:

Preview 08:40
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Rules for Writing Effective User Stories
5 Lectures 40:56

The next 5 lectures unveil a series of five rules that will make your user stories more effective. If you apply these rules to your writing, over time they will become automatic allowing you to become more agile in producing them.

Given that, let's talk rules. Rule number 1, the focus of this lecture, addresses the sentence structure of a User Story. Well-structured User Stories express a single action to achieve a specific goal from the perspective of a single role. Trying to express too much in a User Story adds confusion and increases the amount of discussion needed for developers to understand what the story really means.

Rule 1: Keep Your User Story Simple
06:05

When writing user stories, stakeholders knowledgeable about the role should focus on the business result that the IT solution will enable while leaving technology decisions up to the developers. What can you as the author do to make your life and your developers’ lives easier? In a word, lots. Rule 2 in the series states, “An effective user story emphasizes ‘what’ should be done, not ‘how’ to do it.”

Questions answered in this chapter:

  • How can you make sure that your user story expresses the what and not the how?
  • Why is it important that you distinguish between what and how?
Rule2: Express the What, Not the How
05:42

Good user stories are relevant to the project, unambiguous, and understandable to knowledge peers. As the author of User Stories, you need to focus on writing stories that the delivered solution will provide. Ensuring that your User Stories are relevant reduces the time wasted writing and elaborating unneeded User Stories.

Questions answered in this chapter:

  • How can you decide whether a potential user story is relevant?
  • Why is relevance important?
Rule 3: Write Relevant User Stories
08:09

Ambiguity is communication's biggest threat. If your User Story contains ambiguous words or phrases, the solution may not be what you desire.

Questions answered in this chapter:

  • How can you ensure that your audience understands your user story as you intend it?
  • How does ambiguity affect the quality of the solution?
Rule 4: Avoid Ambiguity in Your User Story
11:17

Non-functional requirements are your best weapon in the war against unsatisfactory performance in IT solutions. Whether you use User Stories or conventional requirements, non-functional requirements are king.

Questions answered in this chapter:

  • How do you express non-functional (quality) requirements?
  • What value do non-functional requirements add to your user stories?
Rule 5: Develop Measurable Non-Functional Requirements
09:43
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Summary
2 Lectures 03:10

Thank you for buying this course. In this last lecture, we will summarize rules 1-5 in an an easy to use cheat sheet.

We hope you enjoyed the course and that the techniques will help you in your quest for high quality User Stories.

Rules Review
02:11

BONUS LECTURE: Where Does Your Path Go from Here?
00:59
About the Instructor
Tom and Angela Hathaway
4.3 Average rating
169 Reviews
2,223 Students
7 Courses
BA-EXPERTS: Business Analysis for Anyone Wearing the BA Hat

Tom has been in business analysis since long before it was called business analysis. He has over 30 years experience in the fields of information technology, methodologies, and business analysis. In his writings and lectures he strives for enlightening while entertaining. As a facilitator, he achieves results through inclusion and synergistic group-building. He has taught thousands of students business and systems analysis skills since the '80's and has facilitated hundreds of requirements discovery sessions under a variety of acronyms (JAD, ASAP, JADr, JRP, etc).

Angela and Tom Hathaway (previously Hathaway & Associates, Inc. and Requirements Solutions Group, LLC) founded BA-EXPERTS in 2011. As a team, Angela and Tom have trained, consulted, mentored and coached thousands of business analysts around the world for organizations from small businesses to Fortune 100. Hundreds of current and past customers include TIAA-CREF (Financial), Cathay Pacific (Airline), Manitoba Telecom Services (Telecommunications), Starwood Hotels and Resorts (Hospitality), government agencies, and a myriad of organizations spanning all sizes and industries. Our training, consulting, and mentoring efforts have saved our customers around the world millions and can help your organization improve its business analysis practices