How To Control Constant Work Interruptions
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How To Control Constant Work Interruptions

Control interruptions to regain control of your working day and dramatically increase productivity.
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
100 students enrolled
Last updated 11/2016
Current price: $10 Original price: $85 Discount: 88% off
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  • 1 hour on-demand video
  • 12 Articles
  • 5 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Choose from a range of strategies and techniques that have proven to reduce the number of workplace interruptions and minimise the duration of interruptions.
  • You will be able to apply these proven strategies with the confidence that they work.
  • You will enjoy greater focus and increased productivity.
  • You will also feel less stressed and more in control of your working day.
View Curriculum
  • There are no prior requirements needed for this course. What is required is a genuine desire to take action to reduce the frequency, number, and the duration of interruptions.

Learn How To Control Productivity Zapping Workplace Interruptions

Constant phone calls, emails galore, face-to-face conversations, text messages, they each distract you from your work, and ultimately are highly disruptive to your working day. They sabotage your productivity - and sometimes even your career success!

You can be far more efficient and effective once you stop being controlled and side-tracked by unnecessary interruptions and learn how to better deal with the necessary interruptions. 

You simply need to develop the right habits. In this course you will learn a variety of proven, effective strategies and techniques that you can apply to gain greater control over constant interruptions.  

Master best practice approaches to effectively handling:

  • Face-to-face interruptions
  • Phone and mobile phone interruptions
  • Email interruptions

Face-to-face interruptions are commonly the most demanding to control. You will learn 12 different ways to better manage these situations.

Phone interruptions - learn how to draw the line with constant phone interruptions.

Mobile phone interruptions can significantly derail your working day. This course suggest easy-to-apply strategies to dramatically reduce the amount of time wasted by constantly checking your text messages and answering calls.

Email interruptions account for an average of 2 hours of lost productivity per day. Applying the right strategies which you will learn in this course will ensure you control the email monster and be far more time effective at handling your email in-box.

Additional Tools For You

As you work your way through this course I will be inviting you to complete Exercises, and there is an Action Plan at the end of this course.

You can also contact the Instructor, with any specific questions or concerns you may face in your own work environment.

Upon finishing this course, you will receive a verifiable certificate of completion.

Who is the target audience?
  • This course is for anyone who is challenged by constant interruptions that sabotage their working day.
  • If you constantly have to deal with face-to-face interruptions, you will learn how to dramatically reduce the number and duration of interruptions.
  • If you constantly have to deal with phone or mobile interruptions, this course is for you.
  • If you battle with the workload created by overflowing email inboxes, you will learn proven techniques to better manage your emails.
Compare to Other Workplace Design Courses
Curriculum For This Course
28 Lectures
Control Workplace Interruptions
6 Lectures 14:24

In this lecture you are invited to take a few minutes out of your hectic day to give thought to the negative consequences of being bombarded with constant interruptions; they can affect both your productivity - and your health.

Preview 04:23

In this video you will meet me, your instructor, and you will learn a little about my background and my knowledge and expertise in helping people to gain more control over workplace interruptions.

It's Time To Meet Your Instructor

It doesn't take long to reap the benefits of controlling your daily workplace interruptions. This video lecture focuses on the benefits you will enjoy, and that is motivation to take action to reduce the number of interruptions and the duration of interruptions.

Preview 05:24

This lecture introduces you to the more common interruptions faced by workers, which are:

  • Face-to-face interruptions
  • Email interruptions
  • Phone interruptions
  • Mobile phone interruptions 

These interruptions constantly distract you from the task at hand. No wonder you possibly feel drained by the end of your working day! It's time to make the decision to take on board the various strategies shared in this course and put them into practice.

Preview 02:40

In this lecture you will learn that there are different core reasons for being interrupted. 

Some people may interrupt you because they simply want to chat, however most interruptions are for a purpose. Somebody will most probably benefit when you put time aside to discuss the interruption and address the issue. This is important for you to keep this in mind when deciding whether or not to put aside what you were working on to focus on the interruption.

The Upside To Addressing Interruptions

Please download the attached document and complete the exercise. This exercise is designed to help you gain clarity regarding the interruptions you currently have to deal with on a daily basis.

Exercise. Interruption Log
Face-to-Face Interruptions
7 Lectures 21:37

In this lecture you are invited to think about the face-to-face interruptions you experience. You need to ask yourself:

  • Are they valid? 
  • Who is interrupting me?

How you deal with the interruption depends to a large extent on the answers to those two questions.

What Sorts Of Interruptions Do You Get?

There are many strategies for controlling face-to-face interruptions; in this lecture some of the more popular approaches are shared so that you can take on board the one's you think would work best for you.

Here's How You Can Control Interruptions

This lecture highlights the relationships between personalities and communication styles. 

Understanding personality styles plus an awareness of the personality of the interrupter will help you decide how best to handle the interruption.

Personalities Matter

It is valuable to have a variety of different techniques at your disposal for controlling interruptions. 

This lecture explains 6 proven effective strategies that you can use to better manage interruptions. Consider the strategies that are presented in this lecture; if you don't already apply them, could they work well for you?

More Ways To Control Interruptions

In this lecture you will be presented with yet more ways to exert control when you are interrupted. Each interruption takes your focus off the task at hand and reduces your productivity. I also share with you a tip to help you minimize the amount of time it will take you to regain your focus.

Have You Tried These Strategies?

An excellent time management approach is to categorize each interruption according to it's:

  • degree of urgency... and/or 
  • degree of importance.

This will help you decide on the course of action you should take.

Two Important Considerations

Please download the attached PDF and complete the exercise and you will be on your way to re-gaining valuable work time.

Exercise: Reducing Face-to-Face Interruptions
Phone Interruptions
5 Lectures 11:27

This lecture is designed to get you thinking about your phone interruptions. Be prepared to action suggestions on how to minimize the distractions they cause.

Don't Let Phone Interruptions Ruin Your Day

Phone interruptions can dramatically reduce your efficiency. This lecture introduces you to different ways of handling phone interruptions. Most of the strategies described here are common knowledge, but do you use them?

Common Knowledge But Not Always Common Practice

You can message me message by following the links on the right hand side.

Are You Picking Up On Some Ideas?

This lecture focuses on the various tools you can use so as to take ownership of your mobile phone.

Mobile phones are a great communication tool, but without control mechanisms in place they can easily sabotage your working day.

Mobile Phones

Please download the attached PDF, complete the exercise and you will have a structure in place to better manage your mobile interruptions.

Exercise: Reducing Mobile Interruptions
Email Interruptions
6 Lectures 15:00

This letter invites you to think about how you handle your email in-box. Are your habits badly disrupting your working day?

Preview 03:36

Take the first step to controlling constant emails interruptions. To do so, you will need to download the attached PDF and complete the exercise.

Exercise: Emails Interruptions Log

You need to have a number of strategies in place to gain control of your email in-box. In this lecture you will learn of the more popular approaches you can take.

Taking Control Of Incoming Emails

Is there anything wrong with this email? Read through the email and decide if anything should be altered.

What's Wrong With This Email?

Would you like to get fewer emails? Here's how.

More Ways To Control The Email Monster

Controlling interruptions is all well and good. The ideal is to identify the course reason for these interruptions and then work at eliminating the need to be interrupted in the first place.

A Valuable Exercise
It's Time To Take Control
4 Lectures 07:22

You've been given a variety of proven and practical ways to gain more control over your working day. It's time for you to take action and apply what you have learned. If necessary, rehearse the technique with a family member of a colleague, and this will give you added confidence when using it in a real life situation. 

Putting It All Together

It's time to map out your course of action. Please download the "Your Action Plan" document and complete the steps that will then guide you toward reducing interruptions.

Your Action Plan

A Final Message From Your Instructor

Here are a couple of bonus tips for you. 

Bonus Tips
About the Instructor
Silvia Wright-Davies
4.5 Average rating
41 Reviews
2,761 Students
5 Courses
Business and Life Skills Coach

Silvia Wright-Davies is a Business Improvement Specialist, Performance Coach and a Trainer.

Over her career life Silvia has been lucky enough to work in a number of different countries, own a number of diverse businesses, and have a highly successful business entrepreneur as an immediate family member and her mentor. This background has equipped Silvia with valuable knowledge and skills that she now shares with businesses owners, management and staff.

Since 2000 Silvia has been training self employed business owners, and corporations both large and small throughout all of Australia and New Zealand. In 2010 she created the Centre for Achievement which provides online business skills courses for small to medium businesses and she is the author of numerous business improvement courses, including "Powering Ahead with Purpose and Passion", "Pathway to Excellence" and "Pathway to Achievement".