Workplace communication: Best practices
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Workplace communication: Best practices

Effective communication is the most important attribute of workplace success.
4.0 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
16 students enrolled
Last updated 1/2016
Current price: $10 Original price: $20 Discount: 50% off
5 hours left at this price!
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  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • 5 lectures and over 45 minutes of content
  • Address all issues in the workplace
  • Coach employees to work on their communication skills
  • Feedback to colleagues to work upon their job performance
  • Learn to design great presentations
  • Earn lots of confidence for the workplace communication
  • Learn to write effective business e-mail
  • Earn great confidence while in meetings
  • Have a great influence on everyone around you
View Curriculum
  • Computer and a decent internet connection
  • Desire to succeed

In any aspect of your life, communication is key. Think of how many times miscommunication negatively impacted your day at work. Effective workplace communication is one of the most important attribute to ensure that all the organizational objectives are achieved. Communication skills are not something that you can develop over a day. It requires a great deal of practice. The ability to communicate in a professional manner can take you a long way in your career and in your personal life.

Through this course, you will learn some best practices to carry out in the workplace to improve communication. The course is divided into three sections. First lecture covers writing efficient business e-mails, second section is about speaking up in meetings with confidence, and third section covers delivering compelling presentations. Take this course now to make yourself indispensable at work by strengthening your soft skills.

Who is the target audience?
  • Everyone from front desk employee to CEO can take this course to avail benefits
  • Young entrepreneurs or individuals looking to set up their own business
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Curriculum For This Course
1 Lecture 02:37
Business E-mail Etiquette
1 Lecture 19:13

Emails form an important part of day to day business at any organization. It’s the most highly used form of business communication and represents professionalism.

Email etiquettes can help streamline both internal and external communication, making it easier and faster to convey important information and have almost real time status updates. In turn, the continuous flow of relevant information can help attain higher productivity, enabling quick responses to any issue that may arise. Given the importance and the high frequency at which emails are used, it is required that you follow standard best practices to come across as an able professional. There are many unsaid rules that govern effective communication through e-mails, this course on email etiquette training is guide for all of them.
Through this course you can learn some very useful tips for perfecting your email etiquette. Also, you’ll come across many do’s and don’ts guidelines for effective email etiquette writing.

Preview 19:13
Speaking up in meetings with confidence
1 Lecture 07:55

Do you have a fear of speaking in meetings? Do you feel anxious when you know you are up next to present your ideas? Then this confidence training course is for you.

During meetings, it’s very important for you to present your view points, participate in discussions and facilitate idea sharing and problem solving. Beinf assertive and confident when speaking out in meetings is a very important aspect of workplace communication. Many people, however, lack the confidence of openly discussing their ideas, and in being confident about them. They might not be able to communicate with confidence because of multiple reasons ranging from shyness to being intimidated. Once this becomes a habit, it gets even more difficult to come out of it.
There are various tactics, however, that can be used to avoid getting blocked like this in presenting your ideas. This course talks specifically about all of those tactics. After taking this course, you would be able to break all barriers coming in way of effective communication from your side in meetings.

Speaking up in meetings
Presenting to make lasting impression
3 Lectures 18:59

Presenting is an art. Best of the best presenters are not only able to convince their audience with their ideas, but also move them to action when required. For a professional set-up, presentation skills are all the way more important.

This lecture provides a comprehensive coverage on what to do while preparing for the presentations to make lasting impression on everyone!

Preparation phase

Designing and delivering a great presentation requires a lot of efforts. Right from gathering the right data to putting that on to slides to effectively delivering in front of the audience, there are many set rules and best practices that one needs to follow.

This lecture provides a comprehensive coverage on all of what is required to make your presentations great. While it explains the best ways to convey your messages through visuals, it also talks about using gestures, body movements as well as other elements to effectively communicate your message to the audience.

Body language & gestures

The day to day business requires effective team work and that necessitates the idea of presenting to your team or presenting on the behalf of your team. It also forms an important tool for you to rise as a Leader.

This lecture provides a comprehensive coverage on how to end the presentation effectively!

Closing it well
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