Emotional Intelligence In The Workplace
4.2 (6 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
23 students enrolled
Wishlisted Wishlist

Please confirm that you want to add Emotional Intelligence In The Workplace to your Wishlist.

Add to Wishlist

Emotional Intelligence In The Workplace

Learn Self-management, Self-awareness, Self-regulation, Self-motivation and Empathy.
4.2 (6 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
23 students enrolled
Created by Adam Karsh
Last updated 1/2016
Current price: $10 Original price: $75 Discount: 87% off
1 day left at this price!
30-Day Money-Back Guarantee
  • 43 mins on-demand video
  • 1 Article
  • 12 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Have a coupon?
What Will I Learn?
Learn & Apply self-management, self-awareness, self-regulation, self-motivation, and empathy.
Have a better understanding of your various emotions
Improve communication skills
Understand and use non-verbal communication.
Recognize all the benefits of emotional intelligence
Working better with emotional intelligence
Understand the balance pessimism & optimism
Learn how to influence others
View Curriculum
  • Students are expected to have a basic knowledge of human psychology and behaviour

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to understand his or her emotions, temperament, and overall behaviour, and to manage them best as dictated by various circumstances

This course will help you learn how to be emotionally intelligent, especially in a working environment. You will be able to manage your own impulses, better communicate with people around you, deal with change in a positive manner, resolve challenges, and apply a sense of humour to build rapport in difficult situations. You will learn how to have empathy and remain positive even in the face of challenges to mention but few results that you can get out of such a training.

Who is the target audience?
  • This course will benefit anyone interested in increasing their EQ, having a higher level of self awareness and simply being more emotionally intelligent
Students Who Viewed This Course Also Viewed
Curriculum For This Course
Expand All 24 Lectures Collapse All 24 Lectures 43:24
4 Lectures 09:57

  • Workshop Objectives
Preview 01:27

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy
Preview 07:26

Soft Skills
18 Lectures 32:57
  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions
Preview 02:50

Case study - Four Skills in Emotional Intelligence

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity
Verbal Communication Skills

Case study - Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It's Not What You Say, It's How You Say It
Non-Verbal Communication Skills

Case study - Non-Verbal Communication Skills

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language.
Social Management and Responsibility

Case study - Social Management and Responsibility

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up
Tools to Regulate Your Emotions

Case study - Tools to Regulate Your Emotions

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together
Gaining Control

Case study - Gaining Control

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively
Business Practices (I)

Case study - Business Practices (I)

  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism
Business Practices (II)

Case study - Business Practices (II)

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
Making an Impact

Case study - Making an Impact
Wrapping Up
2 Lectures 00:29
Closing note

additional resources
About the Instructor
Adam Karsh
3.9 Average rating
1,072 Reviews
12,422 Students
55 Courses
Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.