Working at a Network Operations Center (NOC)
4.1 (30 ratings)
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Working at a Network Operations Center (NOC)

How to get a job at a NOC
4.1 (30 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
963 students enrolled
Created by Javed Akbar
Last updated 5/2017
English
Current price: $10 Original price: $20 Discount: 50% off
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Includes:
  • 2 hours on-demand video
  • 1 Supplemental Resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Feel confident about their knowledge of NOC
  • They will be able to perform systems administration tasks
View Curriculum
Requirements
  • Basic knowledge of networks, Linux and Virtualization
  • Basic understanding of OSI model, troubleshooting commands, etc.
Description

Students will learn what a NOC is, how it functions and what are the core skills needed to get in and be successful at the NOC. They will learn about the tools and techniques needed on a daily basis to maintain the NOC environment. They will also learn what kind of background they need to have in order to get hired and once hired what are the things that they can learn to make themselves more marketable for their future roles.

I will go through the daily activities of the NOC performed during all three shifts. In particular I will focus on the monitoring and troubleshooting aspect along with the escalation issues and process of how to initiate the escalation process.

What do you need in order to gain the most from this course:

  • Desire to make a carrier in IT
  • Have to know basic systems administration, Windows, Linux and Networking
  • Familiarity with monitoring tools like Nagios, HP Openview, Cacti, etc.

Actionable items:

  • Go to job sites like Indeed, Dice and Carrierbuilder and read up on NOC job descriptions to get an idea
  • Go to youtune and watch some videos on what a NOC looks like 
  • Talk to anyone you know who is already working at a NOC.

During the course you students will also get tips on:

  • How to prepare for the NOC job interview?
  • What does a typical NOC role job description looks like?
  • What kind of software tools you should be aware of in order to be ready for the interview?
  • Where to move your career after you have spent some time at the NOC?
Who is the target audience?
  • Entry level IT engineers
  • Those who have been working with technology for a while
  • People who want to move from a non IT to an IT role
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Curriculum For This Course
11 Lectures
02:13:35
+
Network Operations Center (NOC)
4 Lectures 34:07


A typical day at the NOC
14:00

Life after NOC
09:12
+
Technology to learn
6 Lectures 01:16:50
Job description for a NOC Engineer
08:25

Linux prep for NOC
14:19

Linux file system and boot process
15:09

Linux Introduction
08:18

Linux troubleshooting commands
12:49

Misc technologies to learn
17:50
+
Non-technical side of things
1 Lecture 22:38
Contract or permanent?
22:38
About the Instructor
Javed Akbar
4.0 Average rating
40 Reviews
1,653 Students
3 Courses
Cloud Solutions Architect

I have been in a technology role for more than 20 years now. Started off working at Sun Microsystems back in 1996 as an entry level systems administrator. I have worked for companies like Netscape, Tivoli Systems, Amazon, Cisco Systems and most recently IBM.

My expertise has been in Linux, Windows, Network, Virtualization and most recently in Cloud Computing. 

I have a bachelor's degree in Electrical Engineering from Wichita State University.

I have previously taught courses at community colleges and have taken technical training online. 

I think I can explain technical subjects in a very systematic and easy to follow manner.