Work From Home as a Virtual Assistant
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Work From Home as a Virtual Assistant

Learn how to launch your own business providing services via online technology.
Best Selling
4.2 (89 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
485 students enrolled
Created by Tina Marie Hilton
Last updated 12/2015
English
Curiosity Sale
Current price: $10 Original price: $50 Discount: 80% off
30-Day Money-Back Guarantee
Includes:
  • 3 hours on-demand video
  • 1 hour on-demand audio
  • 15 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Determine if being a virtual assistant is right for you
  • Learn what you need to do before opening for business
  • Set your business policies and set yourself up for success
  • Learn how to set your rates
  • Prepare your business for launch
  • Create processes for the day to day running of your home based business
  • Successfully launch your business
View Curriculum
Requirements
  • Some experience in a business office setting
  • Knowledge and ability to use a computer
  • Knowledge and ability to use online technology (i.e. browsers, email, cloud storage, etc.)
Description

Thanks to online technology, working from home is a real possibility. With the growing numbers of entrepreneurs working from home, the demand for individuals who can provide administrative support virtually via those same technologies has grown as well. Starting your own virtual assistant business is easy, but starting a successful virtual assistant business requires a bit more. This course is designed to give you the edge, sharing processes proven to help build a successful virtual assistant business.

Who is the target audience?
  • People who would like to start their own small business
  • People who would like to work from a home office
Students Who Viewed This Course Also Viewed
Curriculum For This Course
56 Lectures
04:57:57
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Is Being a Virtual Assistant Right For You?
2 Lectures 17:20

Lecture 1 covers questions to ask yourself before diving into the process of starting your own virtual assistant business.

Preview 09:30

Lecture 2 discusses seven things every virtual assistant should know before they start offering services.

Preview 07:50
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Preparation
4 Lectures 20:02

In Lecture 3 we'll cover how to prepare yourself for being a business owner with self-examination. Part 1 covers examining your abilities and professionalism.

Prepare Yourself Part I
06:05

In Lecture 4 we continue with self-examination focusing on confidence and worth, both self worth and professional worth.

Prepare Yourself Part II
05:20

This self-assessment worksheet is divided into the sections we covered in Lecture 3 & 4. Download it to help you in the process of preparing yourself for creating your new virtual assistant business.

Prepare Yourself Worksheet
1 page

In our final Lecture of the Preparation section we discuss exactly what you need for a virtual assistant office.

Equip Your Office
08:37
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Creating Your Business
9 Lectures 26:35

There is a lot more to naming your business than just choosing something you like. We'll start the discussion of how to choose your business name in this lecture.

Choosing a Business Name
04:00

Your domain name is critical in today's mobile society. We'll discuss how to determine if your chosen business name is available as a domain name.

Your Domain Name
02:44

Does someone else use the name you've chosen? Does it matter if they aren't in the same locality you are? We'll talk about it in this lecture.

Local Name Availability
05:09

There are some things you might not think about when choosing a name for your business. Here are a couple to think about and avoid.

Things to Avoid When Naming Your Business
03:40

A worksheet to help you choose your business name.

Business Name Worksheet
2 pages

Do you need a business license? In this lecture we'll discuss how to find out.

Business Licensing
03:03

In this lecture we discuss the different types of business structures: sole proprietor, partnerships, limited liability companies and corporations.

Business Structure
03:48

What is a trademark and how does a registered trademark differ? We touch on it briefly in Lecture 14.

Trademark & Registration
04:11

A resource that includes business registration information links for the United States as well as some for Canada and a few additional countries.

Business Links & Registration Resources
15 pages
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Before You Launch
27 Lectures 01:34:00

Business policies are the paddle in the canoe of business. Setting them up before launching your business can save you a lot of problems down the road. This two part lecture covers what to include in setting your policies.

Create Your Business Policies Part I
07:01

In this lecture we continue to cover creating policies for your business.

Create Your Business Policies Part II
07:26

There's a lot more to setting your rates than just picking a number. It's important to set your rates on value, rather than on what others or charging or worse, what you feel clients can afford.

Setting Your Rates: Finding Your Value
07:02

When setting rates, you must also take into consideration the costs of running your business. This is what we cover in this lecture.

Setting Your Rates: The Cost of Doing Business
03:52

It's one thing to find your value, it's another thing to claim it. We discuss ways to do so in this lecture.

Setting Your Rates: Claiming Your Value
04:38

This lecture gives you methods to deal with client hesitation when you quote your rates.

How to Respond When a Client Balks at Your Rates
04:08

There is a lot more to being the boss than just declaring your a business owner. We'll talk about it in this lecture.

Being the Boss
03:37

Worksheets for helping you find your value and set your rates accordingly.

Setting Your Rates Worksheets
4 pages

A worksheet to estimate your business costs when setting your rates.

Business Costs Worksheet
1 page

This lecture starts the discussion on why it's so important to find a niche.

Finding Your Niche Part I
03:44

We continue the discussion of finding your niche in this lecture.

Finding Your Niche Part II
05:09

Finding Your Niche Worksheet
3 pages

This lecture begins the topic of preparing for clients. In this lecture we cover retainer and project based clients.

Preparing for Clients: Retainers & Projects
05:44

Contracts and Agreements are the topic for this lecture. What's the difference, which should you use and how important are they?

Preparing for Clients: Contracts & Agreements
03:03

What's a professional bio? This lecture explains what it is and why you should never use a resume.

Preparing for Clients: Professional Bio & Policies
02:08

In this lecture we cover the issue of client payments and prepayments.

Preparing for Clients: Payments & Pre-Payments
03:35

The importance of a business website and why free websites are asking for trouble are discussed in this lecture.

Your Website is Important
07:44

What's an intro packet and how can it help your business. Find out in this lecture. Resource for this lecture includes a downloadable version of the intro packet for my own business.

Create an Intro Packet
02:29

We are looking at what makes up an intro packet piece by piece. This lecture covers the Business Profile.

Creating Your Intro Packet: The Business Profile
02:33

We are looking at what makes up an intro packet piece by piece. This lecture covers Services, Your mission and more.

Creating Your Intro Packet: Services, Mission & More
02:31

We are looking at what makes up an intro packet piece by piece. This lecture covers your pricing, policies and client assessments.

Creating Your Intro Packet: Pricing, Policies & Assessment
02:18

We are looking at what makes up an intro packet piece by piece. This lecture covers tips for using your intro packet.

Using Your Intro Packet
02:14

Templates for creating your own intro packet.

Intro Packet Templates
5 pages

This lecture covers RFP's, what they are and how to create winning proposals.

Preparing Winning Proposals
07:08

A 6 page template for creating your own personalized proposal template to allow for quick response to RFP's.

Proposal Template
6 pages

How important is a contract? This lecture answers that question and shows you the parts of a contract.

Creating a Contract
05:56

An example of a services contract to help you draft your own.

Contract Example
3 pages
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Open for Business
11 Lectures 29:25

A first step toward successful marketing is branding. As a virtual professional you may actually become your business brand. This lecture covers logos, taglines and being your brand.

When You Are Your Brand
07:51

Every services business should have an intake process for clients. This lecture gives an overview of that process.

The Client Intake Process
02:21

In this lecture we cover the first step in the intake process; Initial Contact with a potential client.

Initial Contact
04:10

A client intake form template.

The Client Intake Form
1 page

A client assessment form template.

Client Assessment Form
1 page

A client information sheet for use in your business. One can be filled out and kept on file for each of your clients. * Note: this is for your use, not to be sent to clients.

Client Information Sheet
1 page

A form for you to use during your consultation with a potential client. *Note: this is another form for internal use in your business, not for being sent to clients.

Client Consultation Form
2 pages

This lecture discusses the all important client consultation part of the intake process.

The Consultation
03:09

The final step in the Intake Process is discussed in this lecture.

Expectations
03:54

Once you sign clients, it's important to care for them correctly. That's the topic of this lecture.

Caring for Your Clients
02:47

Knowing the types of problem clients and how to handle them ahead of time can really relieve some stress of owning a services based business. That's the topic of this lecture.

Client Problems
05:13
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In Conclusion
1 Lecture 06:15

Instructor Tina Marie Hilton shares 5 important words of advice drawing on her experience both as a successful virtual services provider and as a coach/instructor to other virtual professionals.

A Word or Two of Advice
06:15
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Bonus Lectures
2 Lectures 59:20

Should you give your clients gifts during the holidays? What are the benefits? And what should you give? These are a few items tackled in this bonus lecture which includes a podcast recording I did about the subject a few years ago. Be sure to download the .pdf for links to things mentioned in the podcast.

Client Gifting One
29:42

This lecture is a follow up with even more info about client gifting. Again it includes a podcast recording and a corresponding .pdf with links.

Client Gift Two
29:38
About the Instructor
Tina Marie Hilton
4.2 Average rating
88 Reviews
485 Students
1 Course
Owner & Head Geek of Clerical Advantage

Tina Marie Hilton is owner and virtual online technology assistant at Clerical Advantage and it’s Girly Girl Geek Designs website services and has been successfully providing services to clients across the U.S. since 2007. She has also coached and instructed virtual professionals in comprehensive ways to build success in their businesses since 2011.

Tina Marie is an expert in the virtual assistant industry. That expertise has been utilized through her association with the following:

  • Faculty Member at Solo Practice University – teaching a course for solo attorneys on how to find and work with a virtual assistant/virtual paralegal effectively.
  • Team Member at the Alliance for Virtual Businesses - web designer and instructor.
  • Co-Founder at Start Blogging Today – providing training for businesses and individuals in the area of blogging for business.

Her writing on the subject of virtual assistance also appears in the book “Social Media for Lawyers” by Carolyn Elefant, Esq. and Nicole Black, Esq. She is listed as a case study in attorney Stephanie Kimbro’s “Virtual Law Practice: How to Deliver Legal Services Online”.

She has also been interviewed numerous times by the likes of the Paralegal Mentor, Vicki Voisin, the Virtual Assistant Forums, A Virtual Perception Podcast and many others. Her experience and expertise in the industry was featured in the article “Virtually Yours” in the November 2011 edition of the Carolina Paralegal News. She has also been a guest speaker at the Online International Virtual Assistants Convention for several years running.