User Testing
4.6 (36 ratings)
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User Testing

Everything you need to know about user testing your products.
4.6 (36 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
2,820 students enrolled
Last updated 6/2017
Price: $125
30-Day Money-Back Guarantee
  • 2 hours on-demand video
  • 1 Article
  • 10 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • What user testing is and isn’t, and why you need to do it•tHow to decide who you need to test, how many and how to recruit the participants •tHow to create a user testing scenario and specific tasks that will give you the data you need •tTools for conducting in-person and remote tests •tHow to use to run user tests •tHow to analyze and present your testing data
  • Why you need to do user testing
  • What to test
  • Who to test
  • How many participants to use
  • How to create a user testing scenario
  • The difference between testing scenarios and tasks
  • How to develop effective task instructions
  • Different types of testing
  • How to write a test plan
  • How to write a test protocol
  • How recruiting of participants happens
  • When and why to run a pilot test
  • What measurements to use
  • How to collect, analyze, interpret and report on data
  • How to use
View Curriculum
  • You should have some knowledge and experience with the design of a website, app, software, or other product that you want to do user testing on.


Are you launching a new website, software or app? Or maybe you have an existing product that is underperforming. Whether your target audience is complaining about your product, or just aren’t using it, user testing can help you get answers and solutions. Or maybe you have competing designs that the team can’t agree on, or you want to analyze your competitors. User testing helps you do all this and more. Even if you think you’ve designed it “just right”, you can’t afford to create a website, software product or app that hasn’t been tested by your actual audience. Don’t guess! Test! This course will teach you how to do quick, cost-effective user testing on early prototypes through to finished products.

Some examples of what's in the course:

  1. How user testing differs from focus groups, quality assurance testing, and demos
  2. The different types of user tests and when to use which
  3. How to do quick and effective user tests
  4. Different tools for user testing
  5. How to decide what to test
  6. How to decide who to test
  7. How to recruit participants
  8. How to set up and conduct a user test
  9. When and how to do unmoderated and/or remote testing
  10. How to analyze, interpret, and report on your test results
  11. Quizzes throughout the course to test your knowledge
  12. Exercises throughout the course to practice what you are learning

and much, much more!

About This Course:

Over 2800 very happy students

Unconditional 30 day money back guarantee from Udemy

All future upgrades and lectures are included for FREE

Click the "Take This Course" button at the top right of this page now and get started right away. You don't want to delay learning how to create user tests. You want to improve your products right away.

Who is the target audience?
  • Designers, product managers, usability staff, user experience staff
Students Who Viewed This Course Also Viewed
Curriculum For This Course
14 Lectures
What User Testing Is And Why It is So Important
2 Lectures 21:42

Why user testing is so important and what you will learn in this course.

Preview 03:00

A description of what user testing is and is not, and an overview of the testing process.

Preview 18:42

Test your knowledge with this quiz.

What Is User Testing
5 questions
How, What, And Who To Test
5 Lectures 51:54

In this lecture you will get an overview of the user testing process and details on how to decide and document what you are going to test.

What To Test And Who To Test

Practice what you have learned with this exercise.

Exercise: What To Test
2 pages

We discuss how many people you need to test and different ways to recruit participants.

How Many People To Test, And How To Recruit Them

A quiz on who to test and how to recruit them.

Who To Test Quiz
5 questions

Now that you know what you are going to test, you have to decide who to test and how many people you need. This lecture will walk you through decisions about who to test and how to recruit people for your test.

Different Types Of User Tests

Exercise: Who To Test And What Type Of Test
4 pages

A quiz on the different types of user testing.

User Testing Types
5 questions
Planning And Conducting Your Test
4 Lectures 37:13

This lesson is Part 1 of how to plan and conduct a user test, including writing effective task instructions. 

Planning and Conducting User Tests And Writing Task Instructions, Part 1

Exercise: Writing Task Instructions
2 pages

Test how much you have learned with this quiz.

Writing Task Instructions
5 questions

This lesson completes the information on how to plan and conduct a test.

Planning And Conducting A Test, Part 2

Exercise: Conduct A Test

Test your knowledge about planning and conducting a user test with this quiz.

Planning And Conducting A Test
5 questions
Analyzing, Interpreting, And Reporting on Data
1 Lecture 21:23

This lesson covers running a pilot test, and how to analyze the data from your test and prepare a report and presentation for maximum effect. We also cover testing tools.

Piloting, Data Analysis And Reporting, And Testing Tools

Test your knowledge about user testing data analysis and reporting with this quiz.

Quiz on Data Analysis and Reporting
5 questions
Next Steps And A Study Guide
2 Lectures 01:50

If you are planning on taking the UX Certificate Exam, then this study guide will help you prepare.

Study Guide
3 pages

This lecture gives you some suggestions for where to go to learn more about user testing and also about user experience. .

Next Steps
About the Instructor
Susan Weinschenk, Ph.D.
4.2 Average rating
393 Reviews
11,033 Students
18 Courses
The Brain Lady

I have a Ph.D. in Psychology and decades of experience as a behavioral scientist, applying psychology to the design of digital products. I'm a consultant to Fortune 1000 companies, start-ups, and educational and government organizations.

A client once referred to me as "The Brain Lady", and it stuck. Probably because I like to teach and consult about brain science.

I'm currently the Founder and Principal of The Team W. I consult, coach, teach, and speak about behavioral science, brain science, psychology, design, innovation, and user experience. I've been lucky enough to travel around the world as a keynote speaker.

I am also an Adjunct Professor at the University of Wisconsin.

My clients include Disney, Amazon, The Mayo Clinic, Zappos, the Federal Trade Commission (USA), and the European Commission.

I like to write books, including: 100 Things Every Designer Needs To Know About People, How To Get People To Do Stuff, 100 Things Every Presenter Needs To Know About People, and Neuro Web Design: What makes them click? I blog at my own website and I blog for Psychology Today.

My work over the years has included the design of websites, software, medical devices, TV ads, physical devices, experiences, and physical spaces to make them persuasive, usable and motivating.

I live in Wisconsin, USA, with my husband. My two children are grown and “launched”. When not teaching, speaking, writing, or blogging, I perform in community theatre, sing jazz, read books, and I'm an avid movie watcher.