User Testing

Everything you need to know about user testing your products.
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  • Lectures 14
  • Length 2.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2014 English

Course Description


Are you launching a new website, software or app? Or maybe you have an existing product that is underperforming. Whether your target audience is complaining about your product, or just aren’t using it, user testing can help you get answers and solutions. Or maybe you have competing designs that the team can’t agree on, or you want to analyze your competitors. User testing helps you do all this and more. Even if you think you’ve designed it “just right”, you can’t afford to create a website, software product or app that hasn’t been tested by your actual audience. Don’t guess! Test! This course will teach you how to do quick, cost-effective user testing on early prototypes through to finished products.

Some examples of what's in the course:

  1. How user testing differs from focus groups, quality assurance testing, and demos
  2. The different types of user tests and when to use which
  3. How to do quick and effective user tests
  4. Different tools for user testing
  5. How to decide what to test
  6. How to decide who to test
  7. How to recruit participants
  8. How to set up and conduct a user test
  9. When and how to do unmoderated and/or remote testing
  10. How to analyze, interpret, and report on your test results
  11. Quizzes throughout the course to test your knowledge
  12. Exercises throughout the course to practice what you are learning

and much, much more!

About This Course:

Over 1800 very happy students

Unconditional 30 day money back guarantee from Udemy

All future upgrades and lectures are included for FREE

Click the "Take This Course" button at the top right of this page now and get started right away. You don't want to delay learning how to create user tests. You want to improve your products right away.

What are the requirements?

  • You should have some knowledge and experience with the design of a website, app, software, or other product that you want to do user testing on.

What am I going to get from this course?

  • What user testing is and isn’t, and why you need to do it•tHow to decide who you need to test, how many and how to recruit the participants •tHow to create a user testing scenario and specific tasks that will give you the data you need •tTools for conducting in-person and remote tests •tHow to use to run user tests •tHow to analyze and present your testing data
  • Why you need to do user testing
  • What to test
  • Who to test
  • How many participants to use
  • How to create a user testing scenario
  • The difference between testing scenarios and tasks
  • How to develop effective task instructions
  • Different types of testing
  • How to write a test plan
  • How to write a test protocol
  • How recruiting of participants happens
  • When and why to run a pilot test
  • What measurements to use
  • How to collect, analyze, interpret and report on data
  • How to use

Who is the target audience?

  • Designers, product managers, usability staff, user experience staff

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: What User Testing Is And Why It is So Important

Why user testing is so important and what you will learn in this course.


This lecture explains what a user test is and shows some examples of user tests.

6 questions

Test your knowledge of what user testing is and is not with this quiz.

Section 2: How, What, And Who To Test

In this lecture you will get an overview of the user testing process and details on how to decide and document what you are going to test.


From in person to remote to unmoderated, you have several options about the types of test you might do. In this lecture you learn about the different kinds of user tests.

5 questions

A quiz on the different types of user testing.

Exercise: What To Test
1 page
6 questions

Test how much you have learned about what to test with this quiz.


Now that you know what you are going to test, you have to decide who to test and how many people you need. This lecture will walk you through decisions about who to test and how to recruit people for your test.

Exercise: Who To Test And What Type Of Test
1 page
5 questions

A quiz on who to test and how to recruit them.

Section 3: Planning And Conducting Your Test

This lecture shows how to plan and conduct a user test, including creating a user testing plan, and a testing protocol. You will learn where to go for free user testing form and report templates, and how to use the "think out loud" technique.


In this lecture you will learn how to phrase task instructions to get meaningful data, how to order tasks, and how to write user testing scenarios for participants.

Exercise: Writing Task Instructions
1 page
5 questions

Test your knowledge about planning and conducting a user test with this quiz.

Section 4: Analyzing, Interpreting, And Reporting on Data

In this lecture we talk about the different measurements you may have made during your test and how to analyze your data.


In this lecture we talk about how to report on your test and results to other people.

8 questions

Test your knowledge about user testing data analysis and reporting with this quiz.

Section 5: Next Steps And A Study Guide
2 pages

If you are planning on taking the UX Certificate Exam, then this study guide will help you prepare.


This lecture gives you some suggestions for where to go to learn more about user testing and also about user experience. .

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Instructor Biography

I have a Ph.D. in Psychology and decades of experience as a behavioral scientist, applying psychology to the design of digital products. I'm a consultant to Fortune 1000 companies, start-ups, and educational and government organizations.

A client once referred to me as "The Brain Lady", and it stuck. Probably because I like to teach and consult about brain science.

I'm currently the Founder and Principal of The Team W. I consult, coach, teach, and speak about behavioral science, brain science, psychology, design, innovation, and user experience. I've been lucky enough to travel around the world as a keynote speaker.

I am also an Adjunct Professor at the University of Wisconsin.

My clients include Disney, Amazon, The Mayo Clinic, Zappos, the Federal Trade Commission (USA), and the European Commission.

I like to write books, including: 100 Things Every Designer Needs To Know About People, How To Get People To Do Stuff, 100 Things Every Presenter Needs To Know About People, and Neuro Web Design: What makes them click? I blog at my own website and I blog for Psychology Today.

My work over the years has included the design of websites, software, medical devices, TV ads, physical devices, experiences, and physical spaces to make them persuasive, usable and motivating.

I live in Wisconsin, USA, with my husband. My two children are grown and “launched”. When not teaching, speaking, writing, or blogging, I perform in community theatre, sing jazz, read books, and I'm an avid movie watcher.

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