Trainer in the Theme Park Industry
Hello! I am an on-the-job trainer at one of the major theme parks in Orlando, Florida. I have worked in the hospitality and theme park industry for three years and have worked in customer service for over ten years. When I am not busy creating magic, I am in school studying for my MBA or taking care of my two dogs. I decided to become an instructor because I enjoy teaching! I have a passion for helping new hires become oriented to their new jobs. I decided to post my guest service tips and tricks in a class.