Ross moved into the business transformation arena after a career in Manufacturing Operations leadership. Ross now has over 10 years' experience in this field as a 6 Sigma black-belt, having worked with such blue chip companies to include British Telecom, Vodafone and Airbus to name a few. Ross is an energetic professional, who has a thorough knowledge of change management, ensuring delivery is sustained for his clients.
Ross has specialised in recent years by working with senior management teams in Airbus and Volvo Cars. In his role as management consultant, he has been centre to the development of the "Lean Leadership" programmes in both companies. Ross also has many years of experience working at shopfloor level with "blue collar" operators, running process improvement and kaizen workshops. He is passionate about the involvement of the management team working with its operators to ensure full people engagement. Ross sees this as the only real way that "shopfloor" buy-in will be achieved, and therefore is a very keen advocate of "Gemba" walking or "Go Look Sees".