When I first came to the shores of the Zulu Kingdom and joined the University of KZN as a Research Associate, I was intrigued to discover that the legendary ZULU KING SHAKA had suffered a branding fate similar to the subject of my PhD thesis, the much maligned Roman Emperor Nero
This is why for the past 20 years, I have been digging through the Archives, visiting the Battlefields and sifting through the Propaganda of the History Books, to uncover THE TRUE LEGACY of the Great Emperor - a Legacy that is best described by a Term that has gained notorious Acclaim:
Emperor Shaka’s military Innovations, from Weaponry to Battle Formations and even new Societal Norms, incorporate many of the Strategies the World’s greatest Innovators of recent times have adopted to conquer hitherto unassailable Industries and build BILLION DOLLAR BRANDS (such as Uber, AirBnB & Whatsapp)
Over the past ten Years, I have developed a uniquely South African Formula for identifying the MISSING LINK in the Customer Experience and creating a Disruption MAP for your Industry, code-named The IziCwe Code which was introduced to the international media at the GLOBAL LEADERS SUMMIT, sharing the platform with Leadership Gurus Tom Peters, Rudy Giuliani and Michael Porter.
And helped clients such as IBM, SAP and HP recreate the Customer Experience and build New Products (such as the FAN World Cup) - and designed a CX program for the 2010 World Cup that achieved an unparalleled 92% NPS from Visitors
The IziCwe Code has been implemented successfully by Clients such as Metropolitan, DBSA, Nelson Mandela Foundation and Cableways Cape Town who were voted one of the SEVEN NEW WONDERS OF THE WORLD - and a Mining Supplier who has credited The IziCwe Code for having grown his Business 10X