UX Consultant, Writer & Instructor
I am a UX consultant who helps ecommerce sites improve their design via evidence (not assumptions). Unlike other consultants I specialise in working with growing startups.
I have over ten years experience as a UX designer, including at the BBC, onefinestay, and three years working with startups. I’ve taught UX design workshops for four years with General Assembly, as well as bespoke training for various companies.
I wrote the Amazon-bestselling book Designing Ecommerce Websites, packed full of UX design tips and tricks for great online stores. I also created the website UX Design Templates to share the lean research and reporting docs that I use.