Hi, I'm Kenn Crawford, a published songwriter, author and indie filmmaker from Canada. I was an Associate Trainer for a Fortune 500 company and I owned several businesses.
I wrote a weekly newspaper column, founded the Home_Recording group, and for more than 30 years I have been teaching everything from guitar and recording lessons to audio book creation and photography.
My first job as a salesman was telemarketing - a commission-only job selling long distance. Our call sheets were literally pages torn from the local phone book - cold calls don't get much colder than that! My first day on the job was a brutal experience. After work I stopped at the local library and borrowed every book, video and audio tape I could get my hands on that had to do with sales, cold calling and telephone sales. I was a sponge. My sales went up and within a week the sales manager had me rewriting all the scripts to help everyone else get more sales and not sound like, well... a telemarketer.
I worked for a Fortune 500 company doing technical support for Microsoft, Sirius Radio, and Rogers Telecommunications. I worked as help desk, senior support and associate trainer.