Globalization expert, author, publisher
Over the past decade I've helped hundreds of companies and organizations improve their global websites and processes. I've written a number of reports on web and content globalization, including 14 annual editions of The Web Globalization Report Card, Geolocation for Global Success, and Destination: Marketing.
I authored the first book devoted to website globalization, Beyond Borders: Web Globalization Strategies as well as the most recent book Think Outside the Country (also available in Japanese). I've spoken at numerous industry events, including the Unicode Conference, Brand2Global, Internet Retailer, and Localization World. I have a journalism degree from the University of Missouri and an MS from Boston University. I'm also passionate about animal rights and am co-founder of Ashland Creek Press.