John Zelem is a multi-faceted professional with a diverse skill set including consultancy, education, public speaking, and content creation. With over two decades of experience working with various organizations and 26 years as a practicing surgeon, he possesses a fervent drive for success, high achievement, motivation, and attention to detail. This extensive background has enabled him to develop a holistic approach and a program known as Utilization Management 360 for healthcare silos, the principles of which applies to any industry thus establishing his credibility to effectively teach these courses on organizational silos and prevention vs. correction.