I.T. consultant, course instructor & tech enthusiast
My name is Sid Sarris and I have over 14 years of experience in I.T. consulting and Marketing as well as in Customer Success, Account Management and tech support, in companies such as Sony, IBM and Viral Loops. I have a BSc degree in Electronic Computer Systems Engineering by the Technical Educational Institute of Piraeus in Greece and a MSc degree in I.T. with Management by the University of Paisley in the United Kingdom.
Over the years, my passion about technology, in combination with my skills, experience and knowledge, helped me to become an excellent communicator and an effective trainer, in a plethora of technology and marketing subjects (but not only).
I am also a gadget/tech enthusiast, a movie buff and an entrepreneur.
Key areas of expertise include:
· Incident and problem management
· Customer success and service management
· Referral Marketing campaign consulting
· Account management
· IT management and administration
· Middleware installation and support
· Project coordination
· Staff and end-user onboarding