Instructor
Ibrahim Hossain
Accredited ITIL 4 MP, ITIL V3 Expert Trainer
About me
Mr. Hossain trained thousands of professionals with 100% success over 90 countries and started from USA, CANADA, UK, INDIA, Norway, Sweden, South Arica etc. and 400+ companies.
He received award from customers for delivering outstanding training and rated as 5 start trainer. You can check the reviews is google.
Along with Training and Certification Mr. Hossain helps companies to design and implement best practices to ensure:
1.Increase Revenue
2.High Performing organizational culture
Bangladesh ARMY AITSO has reported multi fold increase in their revenue with guidance of Ibrahim Hossain.
Cosmopolitan IT reported for more customers and revenue after training and consultancy from Ibrahim Hossain.
ITIL expert & PRINCE Practitioner participants have reported for getting new responsibilities and better job. Almost every student reported that they are more confident after receiving training from Mr. Ibrahim Hossain
Mr. Hossain also had years of practical experience in
1. IT Service management, and Telecom Industry on ISO 20000: 2008 and 2013 process implementation,
2. IT Service management tool deployment,
3. Lead and implement ITIL and ITSM tool deployment for companies like Accenture Bangladesh, Bangladesh Army, Grameenphone Ltd. and World Vision Bangladesh.
By heart he is a trainer and facilitates the training workshops by managing the dynamics of the groups and corporate. He consistently upgrades his knowledge and sustains high quality Consulting Services and training delivery.
Accredited training books By Ibrahim Hossain
1. ITIL 4 Managing Professional Training
2. ITIL 4 Foundation training.
3. ITIL Practitioner
4 .Service Strategy
5 .Service Design
6.Service Transition
7 .Service Operation
8 .Continual Service Improvement
9 .Managing Across the Lifecycle
10 .ITIL Foundation on IT service Management
11.PRINCE2 Foundation (Project in Control environment)
12.PRINCE2 Practitioner
Ongoing accreditation
1. ITIL 4 Create Deliver and Support
2. ITIL 4 Drive stakeholder value
3. ITIL 4 Direct, Plan and Improve
4. High Velocity IT
5. Digital and IT strategy
Certification Attained By Mr. Ibrahim Hossain
SL. Certification Name Certification Authority
1 ITIL 4 Managing Professional trainer Certification AXELOS
2 TOGAF 9.2 Enterprise Architecture TOGAF
3 ITIL 2011 Expert AXELOS
4 ITIL Practitioner AXELOS
5 ITIL V3(2011) Service strategy AXELOS
6 ITIL V3 (2011)Service Design AXELOS
7 ITIL V3 (2011)Service Transition AXELOS
8 ITIL V3 (2011)Service Operation AXELOS
9 Continuous Service Improvement AXELOS
10 Managing Across the Life cycle AXELOS
11 ITIL V3 Foundation AXELOS
12. ISO 20000 Consultancy APMG
13. PRINCE2 Foundation AXELOS
14. PRINCE2 Practitioners AXELOS
15. Heart & soul of real communication Sensei International
16 Team Leadership Sensei International
17. NLP Practitioner & personal Excellence NLP Goa &Sensei
18. Communication Skills Training British Council
20. Leadership Skills Training British Council
21. Negotiation Skills British Council
22. ITIL 4 Foundation train the trainer Axelos
23 Bigdata Foundation CCC
24 Agile Scrum Foundation EXIN
25 COBIT 5 Foundation ISACA
26. Service Desk Analyst SDI
27. Sales Leadership Lisa Sasevich, USA