Frank Felker

The Customer Factory

Frank Felker's 40+ years of entrepreneurial experience have run the gamut from home-based and storefront businesses through nationwide seminar production and international newsletter publishing, to the founding of a tech start-up where he raised over $3 million in seed and early stage venture capital and shepherded the firm to publicly-traded status.

Along the way he has helped hundreds of companies better understand and communicate the essence of their enterprises to their target audiences. From the smallest business to multinational behemoths, Frank's advice and insight have been sought out across the country and around the world.

He has presented at The John F. Kennedy Center for the Performing Arts as well as at the headquarters and boardrooms of Texas Instruments, America Online, Warburg Pincus, The Gartner Group, Heidelberg North America, Draper Atlantic, Friedman Billings Ramsey and before thousands of business executives, salespeople and small business owners at conferences produced by groups like the Printing Industries of America, Xplor International, The Graphic Arts Technical Foundation and the National Investment Bankers Association.

Further Information About Frank Felker and The Customer Factory

Frank's LinkedIn Profile

The Customer Factory Web Site

Frank's Complete Bio on

Short Video on The Customer Factory Marketing Model

Here are some thoughts from producers and attendees of Frank's live seminars and workshops across the country:

I would have to say your speech made a big impact.Your presentation was very timely, informative and was enjoyed by all. You did a remarkable job.
International Center for Entrepreneurial Development
Houston, Texas
Hal B. Collins, Executive Vice President

Frank, your presentation and meetings with us here last Thursday, 20 February were a huge success judging from all the enthusiastic feedback I've received. It has been suggested that we employ you further in a consulting role, primarily to give feedback on our product direction. Again, thanks for the excellent work. And please feel free to use myself and Texas Instruments as a reference with prospective clients.
Texas Instruments
Dallas Texas
Jim Engiles, Marketing Manager

You did a fantastic job. Not only was the content on target and the handouts true visual aids, but you also brought it in on time! Very professional.
Printing Industries of America
Alexandria, Virginia
Shelley Goulding, Sections Manager

You are always one of our top speakers and I look forward to having you return again.
MultiCom Conference
Washington, DC
Geoff Lindsay, Show Manager

Your participation helped make the Owners Conference one of the highest rated events ever in NAQP history.
National Association of Quick Printers
Chicago, Illinois
Dan Dunham, Director of Education

The feedback on your presentation was very good and I hope to have you back very soon.
New England Franchise Corporation
Newport, Rhode Island
G.M. “Mike” Hostage, President

Not only was your seminar well attended, it was also well received by the attendees. I hope you will be available to assist us again in the future.
Printing & Graphic Communications Association
Fairfax, Virginia
Angie Duncanson, Program Manager

Very good and thorough.
Carmen Scott, GEICO Marketing

All 5s (on a scale of 1-5) Excellent!
Valerie Van Woles, World Bank

Glad that Frank Felker did this seminar
Barbara Plattner, American Red Cross

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