Flavio E. Goncalves was born in 1966 in Brazil. Having a strong interest in computers, he got his first personal computer in 1983, and since then, it has been almost an addiction. He received his degree in engineering in 1989 with a focus on computer-aided designing and manufacturing.
He is also the CTO of SipPulse Routing and Billing Solutions in Brazil—a company dedicated to the implementing telephone companies based on SIP, VoIP providers, and large-scale new generation telephony systems. Since 1993, he has participated in a series of certification programs and been certificated as Novell MCNE/MCNI, Microsoft MCSE/MCT, Cisco CCSP/CCNP/CCDP, Asterisk dCAP, and some others.
He started writing about open source software because he thinks that the way certification programs have worked is very good for learners. Some books are written by strictly technical people who sometimes do not have a clear idea on how people learn. He tried to use his 15 years of experience as an instructor to help people learn about the open source telephony software. Together with Bogdan, he created the OpenSIPS boot camp followed by the e-learning program, OpenSIPS eBootcamp.
His experience with networks, protocol analyzers, and IP telephony combined with his teaching experience gave him an edge to write technical books. The first one was Configuration Guide for Asterisk PBX, by BookSurge Publishing, the second was Building Telephony Systems with OpenSER, by Packt Publishing, and the third was Building Telepopny Systems With OpenSIPS 1.6, by Packt Publishing.
As the CTO of SipPulse, Flavio balances his time between family, work, and fun. He is the father of two children and lives in Florianopolis, Brazil—one of the most beautiful places in the world. He dedicates his free time to water sports such as surfing and sailing.