Based in Vancouver, British Columbia, Canada, is a seasoned professional with over a decade of experience in the field of Information Technology (IT). Holding a degree in Electronics Engineering and specializing in both physical and information security, Edward possesses a robust skill set that includes high proficiency in PHP. His extensive IT background spans various roles, reflecting his adaptability and leadership qualities. Edward is recognized for his teamwork orientation, strong organizational skills with meticulous attention to detail, and a passion for hard work and responsibility.
In his diverse career journey, Edward has showcased expertise in Avaya telephony solutions, Unified Communications (UC), call center management, and video conferencing. He has contributed significantly to organizations like Comwave, Digitcom Telecommunications Inc., and Fonolo, where he served in roles ranging from Voice and Video System Administrator to Solutions Engineer. His responsibilities included system administration, technical support, and providing pre and post-sales assistance for cloud-based voice products.
Edward's proficiency extends beyond Avaya solutions, as he has worked with a spectrum of telecommunication equipment, including Extreme, Cisco, NICE, 3COM, and HP. With experience in customer technical support, system integration, and project management, Edward has consistently demonstrated his ability to navigate complex IT environments. His commitment to continuous improvement is evident through his certifications in Avaya solutions, project management, and security, reflecting his dedication to staying at the forefront of industry advancements. Edward Sneider Gomez Alvarez stands as a testament to a dynamic IT professional with a comprehensive skill set and a proven track record in delivering impactful solutions.