I work with organisations that want to grow by attracting, delighting and retaining more customers.

During my career of over three decades, I have worked in more than 125 countries, so I know what makes customers happy and businesses grow. My last position before starting my own consultancy (C3Centricity) was Global Head of Consumer Excellence at Nestle.

WHAT I WILL DO FOR YOU:

I help organisations adopt a customer-first strategy so they can attract, delight and retain more customers and grow profitably. If you want to learn how to do this then you need to start by understanding that everything depends upon customer knowledge and understanding. All my courses here and in my own C3Centricity Academy are focused on helping people do just that.

WHAT MAKES ME DIFFERENT:

Having worked with many Fortune 500 companies across the globe, I have a unique perspective of what it takes to be successful, no matter what your current challenges are. Customer centricity is always the answer, so you only have to ask the right questions!

WHAT PEOPLE ARE SAYING:

"Denyse is an inspiring professional with a great strategic focus. Her ability to shape a vision and drive change is unique. She is able to understand very well brands and consumers. She is innovative and passionate about her work." Andrea Bielli, Sevendots

"There are major untapped opportunities for brands, but only if marketers can effectively harness new technologies, which remain poorly understood. Denyse definitely gets the bigger picture, and can be of great help to any company trying to navigate this new landscape." Jon Arnold, J Arnold & Assocs

“It was refreshing the care Denyse took in designing the course, getting to know our internal processes, pain points & strengths, before she custom designed the course, materials and goals.” Vanessa Oshima, Coca-Cola

"Denyse is clearly an expert in her field. She triggered a valuable thought in reminding me that our competition is not who I thought it was. ‘Knowing your enemy’ is how to win wars." Iain Martin, IJ Martin & Co

"Denyse sees the big picture and knows exactly where research excellence needs to hit it. She is great at change management, engaging teams, and leading to success." Dan Foreman, ZappiStore

"Denyse is an awesome trainer and person. The course was fantastic in crystallising the need for consumer centricity and how to create more impact with insights. Highly recommended." Nathalie Klein, Coca-Cola

"Denyse brings years of experience to the table in her hands-on workshops. She also knows how to translate her set of best practices to the current digitalized business reality." Tom De Ruyk, InSites

✅  Call me on: +41 79 933 9789

✅  Skype me at: Denysech

✅  Follow me on Facebook and LinkedIn