I have 10 Years of Experience in IT Industry, which includes 8 Years of experience in ITIL Technology. I have designed and implemented ITIL Process in multiple customer environments.being a certified ITIL expert from EXIN (ITIL certifying authority) my major responsibility is to Consult, Advice and Design the controlled environment using ITIL framework.

Also I lead the ITIL Training Department in a well know training firm. I have trained more than 7000+ students in courses like ITIL Foundation and ITIL Intermediate modules and my students pass percentage is more than 99%.

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