Arfan M. Ismail is an experienced hotel and real estate General Manager with more than 15 years in leadership positions, including roles in international five-star hotel chains. He holds an MBA in Hotel Management and is a hospitality educator at Europe Hotel School (EHOS), located in London, UK, specializing in certification programs for professionals in the hospitality industry.
He has strong knowledge and extensive experience in hospitality sales and marketing, room division operations, project development, F&B business concepts, and digital-related businesses, including artificial intelligence.
With a strong background in hospitality management and professional training, he is dedicated to advancing workforce readiness through accessible, high-quality education.
Arfan has spent over a decade designing and delivering programs focused on developing practical skills, strategic thinking, and professional credentials required for success in the global hospitality sector.
He is passionate about lifelong learning, industry certification, and helping individuals unlock new career opportunities through structured, skill-based education. His work is rooted in a commitment to raising standards in hospitality training and ensuring that programs meet international quality benchmarks.
