arichit kumar patha

Over 7 years of professional experience in Salesforce (SFDC) as an Administrator &

Developer with knowledge in Sales and Service Cloud and has assisted for implementation &

Customization.

 Interacted with various business team members to gather the requirements and documented

the requirements.

 Experience in the complete lifecycle of project development (SDLC) including System Analysis,

Design, Development, Testing and Deployment.

 Implemented Payment Gateway and Greenvelope API and SOAP integration with WordPress.

 Analysed Sales, Marketing & Customer Support Business Processes used by salesforce

Customers and recommended ways to improve their processes using Salesforce.

 Well versed in analysing of CRM business processes like Forecasting, Campaign management,

Lead Management, Order Management, Account Management & Case Management.