arichit kumar patha
Salesforce professional trainer
Over 7 years of professional experience in Salesforce (SFDC) as an Administrator &
Developer with knowledge in Sales and Service Cloud and has assisted for implementation &
Interacted with various business team members to gather the requirements and documented
Experience in the complete lifecycle of project development (SDLC) including System Analysis,
Design, Development, Testing and Deployment.
Implemented Payment Gateway and Greenvelope API and SOAP integration with WordPress.
Analysed Sales, Marketing & Customer Support Business Processes used by salesforce
Customers and recommended ways to improve their processes using Salesforce.
Well versed in analysing of CRM business processes like Forecasting, Campaign management,
Lead Management, Order Management, Account Management & Case Management.