This course will teach you all you need to know about collecting online customer feedback, also known as user feedback, through short surveys and using it to optimise your website and services.
To begin, you'll learn about:
After that, I'll help you understand:
To close off, I'll walk you through:
You won't leave the course empty handed. With bags full of new knowledge, you'll have checklists to work with for when you get started for yourself.
Start today and learn how you customers, your website visitors, can help you improve your company and its online activities.
As owner of Lean Insights and conversion rate optimization specialist I spend my time helping companies gain insights into their website visitors' behaviors. I help them answer questions such as:
By using affordable and effective tools companies can quickly gain insights into how visitors currently use, and would like to use, the website.
Conversion rate optimization does not have to be expensive to be effective. I can show you how.