
Explore exception flows, how they differ from alternate flows, and how to handle system errors gracefully by guiding users to support channels and documenting error messages.
Explore includes and extends as the two core use case relationships, showing how a use case includes another and how extends adds optional functionality via alternate flows.
Use cases are one of the most commonly used techniques for analyzing and modeling systems and business processes. They are a core component of every Business Analyst's toolbox.
This course will give you everything you need to know to get up and running with this powerful methodology of analysis.
The course consists of four lectures plus a case study. It should take no longer than two hours to complete.
Students will be able to download a use case template for their own personal or business use.