Ultimate Guide to WhatsApp For Business
4.1 (46 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
6,226 students enrolled

Ultimate Guide to WhatsApp For Business

Learn to use WhatsApp Business app to conduct your business with 1.5 billion WhatsApp users
4.1 (46 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
6,226 students enrolled
Last updated 2/2019
English
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Current price: $10.99 Original price: $49.99 Discount: 78% off
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This course includes
  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Know the difference between the regular Whatsapp and Whatsapp Business app.
  • Discover the useful business tools Whatsapp Business offers.
  • Find out how to create a business profile and short link to engage with Whatsapp users.
  • Learn how to label each chat with a customer and how to set greetings and away messages.
  • Add quick replies with keywords to reduce your messaging workload.
  • Use other powerful functions to engage with your customers such as pin a chat, mark messages as favorites, create shortcut for a conversation and more.
  • Know how to use of Whatsapp for web to easily manage your customers and send permission-based marketing messages.
  • Discover some marketing tricks such broadcast messaging, share a photo together with its caption and design your promotional message with fancy text formatting.
  • Learn to use some free plugins to integrate Whatsapp to your WordPress website.
Requirements
  • An Android phone.
  • A phone number with mobile data that is not registered to Whatsapp.
Description

WhatsApp is one of the top two messaging apps in the world, used in 187 countries and by 1.5 billion people. Thus, it is a natural business progression to tap on this huge userbase of WhatsApp. This course offers the know-how to do exactly that.

You will learn how to use WhatsApp Business app to conduct your business with WhatsApp users. Discover how to use the unique business tools available only on this app to communicate and manage your customers. Create a business profile and use quick replies and label features to quickly respond and manage to your users. Find out how to send permission-based marketing messages without any cost and how to integrate WhatsApp to your website.

Who this course is for:
  • Business where clients are using Whatsapp
  • Customer service managers/executives
  • Marketing managers/executives
Course content
Expand all 33 lectures 01:33:39
+ How to Use WhatsApp Business App
10 lectures 30:57
Install and Set Up WhatsApp Business App
02:30
Set up Your Business Profile
03:17
Start a Chat with a Customer
02:20
Set a Short Link for WhatsApp Business
03:31
How to Label a Chat
02:19
Set Pre-Defined Greeting Message
02:10
Set Pre-Defined Away Message
02:32
Set Quick Replies
06:27
Statistics Feature
00:49
How to Use WhatsApp for Web
05:02
+ Other Useful WhatsApp Features For Business Use
10 lectures 13:35
Set Different Notifications for Different Customers
01:34
Create an App Shortcut with a Customer
00:47
Mark a Chat to Be Unread
00:48
Pin a Chat to the Top
00:38
Add a Message as Favorite - Star Message
01:21
Disable "Last Seen" on WhatsApp
01:49
Find Out If Customer Read Your Message Without Read Receipt
00:54
Disable Read Receipt
01:55
Export a Chat with a Customer
01:20
Backup Chat Messages
02:29
+ How to Use WhatsApp For Marketing
3 lectures 05:17
Send Broadcast Message to Many Customers
00:49
Send Marketing Messages on WhatsApp
03:14
Share an Image with Its Caption Intact
01:14
+ How to Integrate WhatsApp With WordPress Website
5 lectures 21:33
2 Recommended Free WhatsApp Plugins for WordPress Website
01:47
How to Configure "Click to Chat for WhatsApp Chat" Plugin
08:26
How to Style "Click to Chat for WhatsApp Chat" Plugin
05:34
How to Hide "Click to Chat for WhatsApp Chat" Plugin
01:57
How to Configure and Use WhatsApp Chat WP Plugin
03:49
+ How to Integrate WhatsApp With Standard Website
1 lecture 06:20
Integrate WhatsApp Chat Button With Non-WordPress Website
06:20