JIRA Concepts

MAKS Training
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Lecture description

JIRA Concepts

This lecture goes over the basic concepts of Atlassian JIRA so that we can start using it.

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01:10:46 of on-demand video • Updated July 2018

  • Learn key concepts about JIRA
  • Create projects suited for tracking agile, help desk, project management and any other type
  • Create, edit and manage different types of issues (stories, tasks, sub-tasks)
  • Become a power user by learning basic and advanced search using JQL
  • Create impressive reports with JIRA
  • You can also ask any questions during the course, and we'll be happy to answer and help with those!
English [Auto] Have to learn injera quickly before we get started I would like to mention that the Cheero version being used for this tutorial is escalation. Here are version six point four. This is the latest version. At the time of this recording this is the version that you'll see in all the videos. If you already don't have Cierra there are two ways to get around. One is the cloud method. And with this method you don't need to install anything or download anything. You can just sign up for each year and it's hosted on their site and you can get started in as quickly as five minutes. You just sign up and they provide you the URL and you can just get started. If you do like more control over it there is a local installer available and it provides you full control over how you want to install it and configure it. So this is an option that's also available and instructions are provided here. The slides are part of the download material so you can just download these slides and click on these links to get started. So let's get started. I hope you have that your installed ready and let's cover the basic concepts in Jira. When you started learning about Cierra or hearing about Jira you'll hear people talk about issues projects components workflows. These are the main concepts in here and we'll cover each of these. So let's start with a project where he's a project you know project is basically a collection of issues and the issues that you create it must belong to a project. When you create a project is created with the name and a key and a key is very important because once you created it cannot be changed and it's used as an identifier for that project so that when you create an issue with the key will be appended to each issue as its prefix. So for example if you have a project called social media site and the project is called S-M then issue if you add an issue called add a new friend the issue will be appended with s.m which is the product key and the number of the issue. What is an issue an issue is the building block of the project. So it's a very very basic block. An issue can present many things and depending on how your organization is using cheerer an issue could be used to represent a bug in the software task in a project a helpdesk ticket a product improvement a leave request from a client. So it is a very basic block that you start using in general. In some companies it's also called tickets. So an issue might also be referred to as a direct ticket. What is a component a component are subsections of a project. So when you create a project you can create its components so that the issues can be grouped more logically and into smaller parts. So for example let's say you have a project called Project 1. You can create various components for it. And in a software environment some of the most common opponents are you. I DBI server bug or any of the other components you can create and then you can have if you have various issues in that project you can start grouping it into the different components. So it's easier to identify for which issues the components that belong to and the traceability of the issues also becomes easier What is a workflow venue start raking with issues and projects you'll start to hear about the various workflows an issue can go through and the workload is basically set of studies and transition that an issue can go through its lifecycle and workflow usually represent business processes. G-Ride does come up with a default organization but it can be customized to fit your organization. Workflow status and transition. So once you first create an issue it's an open state and some of the other possible status are that can go into in progress. It could be resolved. It could be closed or it could be real. And so these are the on the left hand side. These are the possible studies that the issue can go to and depending on which status it wants to go through it will go through the possible transitions. For example when you first start creating an issue and you start working on it it will go and you can click on Start progress and then the status will change into in progress. You can stop it's progress or you can resolve it and then it will go into resolved. You can reopen it resolve and close. So depending on which transition you take the status will get changed accordingly. This is that year a default workflow. Let's use this image to make things more clear. So once you first create an issue it's meeting for triacs After this stage it can either going to in-progress which means you start working on it and after you have worked on it you can either close the issue or you can resolve the issue. What's the difference between cost and result cost means that you're are completely satisfied with it and it's ready to be released. And usually in software environments from in-progress if you have fixed an issue you'll usually change it to resolved so that the team can look at it or have someone who filed the directing it or issue can take a look at it and are satisfied with this solution. And after the career person or whoever the owner of your ticket is move it from resolved to close from resolved if the solution is not to satisfaction. It could be reopened which means it will go back into in progress and the cycle will start again. So now that we have looked at the various basic concepts of cheerer let's look at what we'll cover in this course. So we already looked at that your concepts and your well on your way to becoming your expert will also look at that your administration task for this section you do need to have your privileges. So if you do have Administration privileges and you want to learn more about projects user management group management This section will cover it. If you're not interested in that your administration has just listened to the recording so you are familiar with it in case it does come up in future. And Section 3 will cover all about the different things you can do with issues. Well talk about creating new issues updating and editing existing issues. We'll also take a look at some of the advanced functionality issues for example that it took Take a look at cloning them linking them creating subtasks for them converting it to subtask warning on an issue watching in an issue and various other actions that are available on any issue. And we'll also look at workflow and lifecycle of an issue how it's used in practice and what is the lifecycle we can go through and we will go through the various transition and statuses that we just talked about in the previous slides. In addition we'll also cover our picks it is available in Jira h I'll plug in so if you do have to your age old plug in and you're working in each other and scrummy environment you probably have access to take a look at how to create that big and how to assign different stories and task to epix. If you don't have Jira age I'll feel free to skip this lecture and age Rachel in Section 4. We'll take a look at search and filters. Here comes fit very good search for actuality. We'll take a look at the basic for basic search and also advanced search using GQ L so that you can quickly find issues that you're interested in and we'll also take a look at how to save those searches using filters and how to get e-mail notification from those filters so we don't have to keep going back to jitter every day. And any issue that you're interested on we can send the email notification on the phone and get e-mail on them. And DEA also comes with very good reports out of the box. We'll take a look at the various reports that he can use and configure. So what I'm hoping for. Let's get started and learned here quickly.