How to Use the Course Tools (Updated)

Jill Poyerd
A free video tutorial from Jill Poyerd
Professional Artist and Fine Arts Educator
4.7 instructor rating • 7 courses • 18,469 students

Lecture description

Whether you are new to UDemy or you just want to make sure you are maximizing the available tools in this court, this video guides the viewer through all of the technical workings of the course from the dashboard to the actual video playback. Topics include:

  • How to get started

  • Understanding the dashboard

  • Navigating course content

  • Submitting questions

  • Contacting support

  • Bookmarking lectures

  • Rating the course

  • Using video playback tools

  • Locating and downloading activities

  • Adjusting playback speed

  • Opening the transcript

  • Skipping lectures

  • Setting closed caption and video quality

  • Messaging the instructor

  • Locating UDemy help

  • Accessing assignment response 

  • Completing and resetting the course

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English [Auto] Before we begin this course it's important to make sure you know how to use the Web site and the fact is there are a lot of handy tools you may or may not know about. If you've already seen this lecture in one of my other courses you can either skip this lecture or view it again as a kind of refresher so let's get started. When you sign up here of course the first thing you'll do is click on the start course button. This will take you to what we call the course dashboard. This is where you actually take the class. It's where you watch the lectures access the attachments and it's where you'll also find some very helpful tools. Let's take a look at where things are located. When you first start the class you'll see a list of topics on the right side. These are your course sections when you click on a section. It opens up the lectures for that section clicking on a lecture will play it on the screen under the screen you'll see some tabs. These are helpful resources that will discuss in detail a little later and above this screen you'll see a progress bar. This is where you'll see how far you are within the course. Here's an example. The green in the bar shows your progress here we've completed one out of 19 lectures in the upper right corner. You'll see three dots representing a drop down menu clicking on that opens a menu where you'll see two listings. This is where you can opt in or opt out of instructor announcements keep the new announcement emails checked if you want to receive notification related to the course content such as new content or updates. I try to keep this to a bare minimum. Maybe one announcement per month or less keep the promotional emails box checked if you want to be notified about future classes that I release. I don't really use it for any other purpose to the left of the drop down menu is a share button. Here is where you can copy a link to the course or share it on social media. Before we leave this screen there's one more thing we have to touch on and that is the rate this course feature if at any time you want to rate the course simply click on either the white stars or the text and it will open a new window here. If you place your cursor over the White Stars you can easily rate the course at any time. Just click on the appropriate number of stars. This rating should be on the course content only technical issues should be reported to you Emmy support. Now you get me is going to ask you to review the course after only watching about 10 percent of the material that's very early in my courses I usually like to cover a foundational information in the beginning. So I recommend that you wait until you've seen some of the primary course material before reviewing. You can either click on ask me later when this notification comes up or you can click on ask me at the end of the course and it won't ask you again until you finish the class. And remember you can always manually rate the course or change your rating at any time during the course. Now back to the dashboard. Let's take a closer look at the tabs below the video screen. The very first one is the Overview tab this tab gives you general information about the course. And as you scroll down you'll see information about the instructor as well the next tab you'll see is the question and answer tab. This is where you can ask me questions related to the course before you ask. However try using the search tool to see if your question has already been asked by another student. Simply typing a key term related to your question and click enter on your keyboard. This will give you all the questions related to your search term. Now if you scroll down in this tab you'll see a list of prior questions by students. Notice that you can filter the list if you want if you don't see it. If you still need to ask your question. Click on the Ask a new question button and fill out the form if your question is technical in nature. For example if you can't get the video to play click on the colored text that says support team and send a message to support. Again that's for technical issues when submitting your question you can attach related images if needed to do this simply click on the small photo icon in the text menu and you can do this at any point in the message. When you click on the icon it will open a new window. You can either drag images into this window or you can click on select a file to access your computer directory and select your file. You should then see the image within your message. You can follow the same process to include multiple images if needed. To the right of the question and answer tab is the bookmarks tab. This is a feature that lets you mark specific areas within a video that you either want to remember or that you want to go back to. At some point in a little bit I'll show you how to set your bookmarks. But basically this is where you go to find the list of them for easy access the announcements tab is where you can find all the prior announcements that I've sent to students now in the beginning of this video. We talked very briefly about where your course curriculum can be found. Let's take a closer look in the column on the right of your video screen. You'll find the section topics. This is where you'll find the actual lectures. The course curriculum as well as related attachments. It's always best to watch the videos in order as I usually design the material to build on the prior information. But if you feel you already know something being taught or if you prefer to jump around that is certainly your prerogative. Now as we mentioned before if a lecture has a coordinating activity or handout you'll find that to the right of the lecture title click on that file icon and then click on the document name when you finish a lecture. This small box on the left will appear checked but you can check and uncheck boxes at will when all the boxes are checked and of course that's when you Demi will consider the Course Completed. Now let's take a look at the actual video controls. These are the controls you'll see while watching a lecture. The controls will disappear if your mouse is still for a very long time. All you have to do to be able to see them again is move your mouse around in the bottom left hand corner you have the standard play and pause button. If you click on the speed adjustment button you can adjust the speed of the video. This can come in handy if you're trying to find a particular spot in a video but don't want to re watch the whole thing. Just remember to reset it when you're done. You'll also notice these two rewind buttons clicking on them will allow you to jump back 5 seconds or forward 5 seconds. Now if at any point in the lecture you reach a spot that you'd like to remember. Basically you want to take a special note of that spot. Just pause the video and click on Add bookmark. This will create a link to that spot and you can even type in your own note right here so you can remember what that section was about. Then whenever you're in that lecture and you hover your cursor over that location in the video your note will pop up as a reminder. Now if you go back to the dashboard and click on bookmarks remember that tab you'll see all of your bookmarks listed here and then all you have to do is click on the bookmark and it'll bring you right to that spot in that specific lecture. Also you can easily delete a bookmark by clicking on the little trashcan icon in the note. Pop up another way to navigate the current lecture is to simply click on various spots along the lecture progress bar so let's say you're in the middle of a lecture and you feel like you already know that material. Or maybe you've seen it before you can click on this little arrow on the right side of your screen to continue to the next lecture or click on the arrow on the left side to go back to the previous lecture. But of course you can also just click on the lecture names as well the next icon to the right is the volume control. If you click on it it'll mute the sound click again and you'll hear the audio again. Just click and drag to adjust the volume and keep in mind that this is separate from the control in your computer phone or tablet. If it's not loud enough on the highest setting check the volume setting on your device to the right of the volume is the transcript icon when you click on this. You'll notice that the curriculum poem on the right becomes a transcription of what's being said in the lecture. The highlighted text is what is currently being spoken and you can jump to different spots by clicking on specific text click the X in the upper right corner to remove the transcription to the right of the transcription icon is the closed caption icon. All you have to do is click on the language that you're interested in and that will start the closed caption most courses simply have the English subtitles and if you want to remove it click off and if you want to change any settings you can click on captions settings the cog icon to the right of the closed caption icon opens your settings menu. This is where you can adjust your quality level. Default is usually set to 720 but some courses are available in 10 80 as well if you find that your videos are stopping and starting you may benefit from lowering your quality level a notch. Just remember that lowering the resolution also means that your images will be more pixilated if the picture becomes blurry. You may need to raise the resolution a step and notice in this menu. Here's another opportunity to report any technical issues that you may run into. Now you can control auto playback with this button and you'll see a downloading option right here. Most instructors don't allow downloading from a desktop for piracy reasons but if you're having trouble with Internet connectivity there are some work arounds. Plus you should be able to download them on a mobile device the last two icons have to do with video size. The first one allows you to view the lecture full screen on a desktop. You can click on escape on your keypad to exit full screen mode and the last icon is the expand button. This widens the screen and places the curriculum below your viewing area so you have to scroll down to see the lectures but it gives you a broader view without taking up the whole screen to return to the first view. Just click on the default icon. Now let's talk a little bit about messaging. The bell icon in the upper right corner lets you know about any important notifications. Just click on the icon to access your notifications page. Also in the upper right corner is where you'll find your messages simply click on your profile image and then click on messages. This will take you to your messages page where you can send me a non group message of any kind. In that same drop down menu you'll see the word help if you click on that. That is another way to access Udemy support. Here you can look up frequently asked questions or submit a support ticket. So hopefully at this point you feel comfortable with the whole you Demi interface. And remember you can refer back to this video at any time if you need a refresher.