Transform your current resume to a stunning, marketable resume
Develop a cutting-edge resume that helps you stand out from the crowd
Market yourself as a valuable employee
Show your specific, marketable skills and traits through writing
Determine which experiences and sections to include
Teach others how to write an effective resume with examples
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Have you ever heard the phrase “Actions
speak louder than words”? As mentioned earlier, saying you possess a specific ideal characteristic
is meaningless. I can stand here and tell you I am funny; I can even tell you that when
I teach English, at least one person laughs in every single one of my classes every day.
But, what does that mean to you? I am sitting here talking about a resume, and I have not
said anything funny, so that is not a characteristic you would attribute to me. However, you might
have noticed that I am energetic, and I am passionate because that you noticed through
my actions. On your resume, you need to let your actions
as an employee, a student, and a generally awesome human being come through; however,
the trick here is you need to use words to show your actions.
So let’s take a look at a resume example that I put together containing dead words
and phrases and let's turn them into show don’t tell action phrases. Here under the job title waitress, here, it
says I worked hard to fulfill customers’ needs Well, what’s wrong with that phrase?
See, it contains two dead words/phrases: it has "I" and "worked hard" which is the same
as saying hard worker, and we listed that as a dead word.
So instead, you need to ask yourself, what did I do to show I was working hard? You still
want to have that attribute come through. You just don't want to say worked hard. So,
did you have multiple tables at once? Did you quickly solve conflicts when customer
seemed unhappy or impatient? If so, how about we change this here to instead
say "Managed multiple tables in the largest serving
section while maintaining prompt and accurate delivery consistently," or you could say,
"Resolved potential conflicts, ensuring customer satisfaction without relying on the manager."
But, now we no longer have the dead phrase of “worked hard.” Instead, we are showing
that we worked hard. You can still see this is a hard worker.
I mean the fact that they were assigned the largest serving section shows her former employer
recognized she worked hard and achieved success. Consistently being prompt shows the worker
was not distracted and committed to the work while on the job.
Not relying on the manager..I don't know what happened to that...I typed that somewhere.
I don't know what happened to the second one we typed. But, not relying on the manager
to always show the conflicts..solve the conflicts shows this employee is willing to work hard
to achieve results herself. So I turned work hard into a show don't tell example. This
is showing that they worked hard without telling. Now, what else in this resume shows that she
is a hard worker? Can you identify what else? I can find 4 things in this resume that highlights
the trait hard worker. Press pause on the audio and take a minute to find examples of
showing she is a hard worker. If you need a hint, wait to press pause until you hear
the hint. The hint is to look in the education section
as well as the experience section. Ok, let's look at what shows and identifies
that she's a hard worker, and, hopefully, you were able to identify some or all of them.
We see that this student had a high GPA and was in honors classes. That shows hard working
in maintaining high grades while in honors classes. We can see that she was involved
in many extra-curricular activities: debate club, softball team..this also shows hard
worker because she is committing to all of those things. If you look at the dates, she
was working 2009-2012 that is during her schooling. So, this individual was working at a job and
maintaining high grades. And, then earned a promotion right here. So all of these things
show she is a hard worker. She didn't have to point it out. It's better to show it rather
than say it. So, now, looking at this resume, can you identify
another dead word or phrase? Other than the I. All the I are wrong, and we would want
to get rid of all the I. But, besides the I, what else can you see that is a dead word
or phrase that we learned earlier? Press pause on the video and figure out what the phrase
is. Ok, so the phrase is TEAM PLAYER. We had that
on our dead words. So, we want to show that this individual that she is a team player
rather than tell it. So go ahead and press pause on the video and see if you can write
showing sentences. Write a sentence that shows an action revealing that she is a team player.
So go ahead and press pause on the audio. Ok, you could have had other examples, but
here are some three..uh...here are three that I thought of that shows she is a team player.
She stepped in to help bus tables. She communicated with the cook and other servers to ensure
smooth service. She aided other servers with their tables to ensure all customers were
served in a timely manner. All of these show she isn't just taking care of her own customers,
but she is helping out the other servers and the other busers and the hostess. She's a
team player. She's willing to pitch in and help others, and these all show that, which
is much better than telling it. SO what you want to do with your resume is
make sure that you are showing and not telling. So anytime you tell that you are a hard worker
or your a team player, or you communicate well, instead show how you specifically do
that. This makes the resume come alive and your prospective employer believes you actually
have those desirable traits because you showed instead of told. See the supplement material
for this lesson for more examples of showing instead of telling.