JIRA is a tool used for project management, bug tracking, and issue tracking. It was initially designed to track bugs and issues in software and mobile application projects. But it has evolved into a valuable tool for all types of project management. It includes issue tracking features that will track every problem a system is having until the issue is resolved. JIRA also has agile project management features for an iterative approach to planning project processes. It has a customizable workflow and pluggable integration to customize how users guide a project using the software. JIRA also has kanban boards where users can display project tasks visually in status-based columns.