Learn more about Freight Broker
Frequently asked questions
A freight broker facilitates the movement of cargo between shippers, carrier companies, and consignees. A shipper sends information to the freight broker, who prepares documentation like U.S. Customs forms and bills of lading and works with the carrier to load the cargo. Once the cargo arrives at its destination, the broker notifies the consignee and arranges Customs clearance and transport to the final destination. Freight brokers are responsible for generating client leads and attracting new shipping customers. They communicate with shippers, carriers, Customs, and dispatchers to ensure everyone knows where the cargo is at any given moment. Freight brokers work with railroads, steamship lines, and trucking companies to move goods across the country or across the world.