Every Leader Needs To Gain Their Team's Trust And You Can Do So Using These Top 5 Leadership Behaviors
Being a skilled leader is just one of the abilities great people managers must develop in order to be effective and successful in their work. However, it is one of the most critical abilities.
We actually begin all our management training workshops with Leadership for this very reason. Our goal is to set the stage for you to understand Leadership Behaviors so that you can really work that muscle!
In this easy-to-digest course we walk you through several real-life case studies of companies who have succeeded and some who have failed to learn these critical behaviors. It is packed with in-depth exercises to dive deep into each behavior.
These exercises are to be applied to your own situation at your company -- they are NOT theoretical.
You will have opportunities throughout the course to apply the behaviors and skills you will learn in an actionable way.
In this lecture you will learn about various definitions of Leadership and the five behaviors we have identified as critical to successful leaders. You will also go through a simple, 3 question Leadership Self-Assessment using the downloadable workbook that goes with this lecture.
As a leader it’s your job to make things as clear as possible to your team. How do you do that? In this lecture you will see two examples of companies that are expert at communicating the meaning or purpose for their company and learn about common mistakes leaders make and how to avoid them.
You will also go through a set of exercises to breakdown previous messages you and/or your senior leadership have delivered and examine ways to improve those messages. This lecture comes with a downloadable workbook for this set of exercises and a second worksheet you will use to PREPARE for an upcoming message you need to deliver to your team.
You can download the resource that goes with Lecture 2 to write down your answers to these exercises.
In this lecture you will see two examples of companies that genuinely care about the people in their company and learn about common mistakes leaders make and how to avoid them.
You will also go through a several exercises to develop your skills in properly expressing your sincere concern for your staff members. This lecture comes with a downloadable workbook for this set of exercises.
You can download the resource that goes with Lecture 4 to write down your answers to these exercises.
In this lecture you will see two examples of companies that failed to keep an external focus on their industry and market and you will learn how to avoid these common mistakes.
You will also go through several exercises to examine your own external focus. This lecture comes with a downloadable workbook for examining your current state of external focus and a second worksheet to help you conduct an analysis of potential external threats or changes on a quarterly basis.
You can download the resource that goes with Lecture 6 to write down your answers to these exercises.
This behavior picks up where keeping on top of external factors leaves off. This is where you take that external focus and bring it inside your business and use it to craft your inner workings. In this lecture you will go through an in-depth case study of a company that clearly keeps a handle on the big picture and you will learn how to avoid common mistakes made by some leaders.
You will also go through several exercises using 4 simple categories to gain a big picture awareness for your company. This lecture comes with a downloadable workbook that covers these exercises and some additional exercises that help you learn how to bring your team's knowledge into play.
You can download the resource that goes with Lecture 8 to write down your answers to these exercises.
In this lecture you will examine an in-depth case study of a leader who used honest communication to turn his failing company around. You will also learn about common mistakes leaders make and how to avoid them.
You will also go through several exercises to help you learn a structured way to provide one-to-one honest communication and to examine your skills in sharing group messages with your employees. A downloadable workbook to use for these exercises is included with this lecture.
You can download the resource that goes with Lecture 10 to write down your answers to these exercises.
Besides having a great sense of humor and down-to-earth approach, Donna, founder and CEO of The Galatas Group, is an accomplished HR professional with extensive (over 20 years) experience in the tactical and strategic aspects of human resource management.
Before forming The Galatas Group, she held positions as Director of Employee Relations and Vice President, Human Resources for a global metals and auto parts recycling company. In addition, she has held key senior level HR positions at Fortune 50 companies with experience in the healthcare, distribution, warehouse, construction, entertainment and education industries.
Donna has a BA in International Relations from San Francisco State University in California and an MA in Human Resources Management from Rollins College in Winter Park, Florida.
She lives in Frisco, Texas, loves antique hunting (a.k.a. junk store scrounging) and misses her grandchildren who live in Orlando, Florida.
Throughout her career, Jackie has gained vast knowledge and experience (18 years) in building strong learning organizations, increasing organizational effectiveness and operational efficiencies through visionary leadership and strategic human resource management.
Before joining The Galatas Group, Jackie was Director of Organizational Development, Corporate Communications and of Learning and Development at McLane Company, Inc., a Berkshire Hathaway company. Jackie has held executive level and management positions within Fortune 50 organizations in Human Resources, Advertising, Marketing Management, Operations and Information Systems within various industries. In these various roles, Jackie was able to make a substantial impact on organizational growth, employee relations, diversity, and company branding with emphasis on overall strategic human resources and operational compliance.
Jackie holds a BA and MBA from City University of New York – Baruch College. She is certified in Stephen Covey's – 7 Habits of Highly Effective People®, The Birkman Method®, Achieve Global, Ken Blanchard and Legal Watch and is fluent in Spanish.
Jackie lives in Allen, Texas with her husband, daughter, mother and Lillie, her Maltese and is a wonderful hand-crafted jewelry designer. Look for her creations in bridal shops and boutiques in the Dallas Metroplex.