(**All video lessons are downloadable. eBook version of the course is available in Amazon Kindle Store.)
If you are spending a lot of time in conference calls to do business, your work performance is much affected by how well you spend your time in this virtual workplace.
Our course is created with the purpose of turning general call takers into value creating professionals in managing communication with virtual team.
It is divided into 3 parts:
The course will provide downloadable conference call assessment toolkit so you can score your existing calls and identify area that needs improvement.
Jay is a professional with 12 years experience who had worked on projects that involves various countries as a PMO and handled a lot of offline and online communications. She will be sharing her field experience on how to handle difficult situations in a call involving multiple nations, languages and cultures.
Niki is a professional who had worked at multinational company for 15 years and had to go through a lot of teleconference communication working on vendor side as well as client side. She will be sharing how to be an effective liaison between multiple parties and derive synergy in working together.
Accomplished, results oriented PMP (Project Management Professional) with 12 years of work experience in global PMO field (8 years) and IT engineering field (4 years). Excellent communication and analytical skills, irrespective of the field and a fast adaptor of new business environment and knowledge. High reputation on proactively assisting PM and delivering tasks in timely and efficient manner. Expert in conducting communication with offshore co-workers based on experience from projects with clients and vendors across various countries including U.S, Canada, Slovakia, Netherland, India, China, Malaysia and Hong Kong.
JPE Consulting: Global PMO Consulting
2005 - 2009
Multinational Insurance Company –
2002 – 2005
Hyundai Electronics IT
International R&D Engineer
University of New South Wales
Bachelor of Computer Engineering