Emotional Intelligence is the strongest driver of leadership and personal excellence.
As a leader you are responsible for generating trust, building authentic relationships and effective teams. It is vital that you lead by example and inspire excellence in others.
This course will help you to develop and apply your emotional intelligence skills as a leader. You will learn more about your mode and style of leadership to grow other people, enhance their performance and personal satisfaction.
You will learn how to
The course, also, covers emotional intelligence coaching and how to manage and resolve situations where conflict arises.
This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth.
You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.
The course is for you if you want to develop as a leader to improve the way that you interact with other people, the way that you make decisions and the way that you manage performance.
The course contains some challenging quizzes around real-life workplace leadership scenarios that will make you think. There are a series of interactive exercises that involve some activity with other people and some reflection.
The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.
PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Your leadership cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.
The course is being continually refined and updated to ensure it remains current and relevant.
Latest update - September 2017
This brief introductory lecture gives an overview of the course on the Emotionally Intelligent Leader.
Some details about your course instructor - Robin Hills - and what qualifies him to present this course on emotional intelligence.
Details about this course on the Udemy platform with details of a competition to encourage you to complete the course.
An overview of emotional intelligence giving you a definition and the meaning of emotional intelligence.
Some frequently asked questions (with appropriate answers) about emotional intelligence.
A broad look at emotions and why they are important to consider in leadership.
Some examples of when you experience emotions at work and why emotional intelligence is more important than cognitive intelligence (IQ) in leadership.
A review of some of the advantages and some of the disadvantages when working with emotional intelligence.
Self-awareness is vital to becoming an emotionally intelligent leader. This section helps you to develop more self-awareness looking at the behavioural preferences identified by Carl Jung, and later modified by Isabel Myers and Katharine Briggs.
This lecture looks at the objectives of this part of the course.
This exercise is an integral part of the course. It is suggested that you download and print off the exercise sheet prior to starting the lectures in this part of the course as it will help you as you work through this module. It will help you to determine your Behavioural Type with more confidence.
A look at the behavioural preferences identified by Carl Jung that were further researched and developed by Isabel Briggs Myers and Katharine Cook Briggs.
This lecture will help you to determine what energises you and how you get your energy.
This lecture will help you to determine how you take in information from the outside world.
This lecture will help you to determine how you process information.
This lecture will help you to determine how you orientate yourself in the world.
Assessing your Type and some hints and tips when working with Type.
An overview on this part of the course on behavioural preferences.
By completing this module appropriately, you will have developed your emotional intelligence through gaining some self-awareness around your Behavioural Preferences. It will have given you some insights into others' preferences and how they use them. This will help you when you are interacting and communicating with other people.
This quiz will test your knowledge and understanding of behavioural preferences.
This lecture introduces the idea of coaching as a way to support the development of leadership and emotional intelligence and reviews the objectives of this part of the course.
Coaching is important in the workplace. This lecture covers why coaching is necessary and when to coach.
What are the fundamental skills that you need to be a good coach? This lecture covers the core skills that are needed by leaders who use coaching effectively.
The GROW Model is a well known coaching process that has become widely recognised as very effective help someone achieve their goals through coaching.
This lecture reviews this section on coaching as a part of good leadership and introduces the practical activity that will support your development as a coaching leader.
This practical activity is designed to give you some insights around how you coach somebody around their decision making.
Leadership is a HUGE topic in management development. Every organisation is looking for leaders. This section explores how leadership differs from management and looks at leadership modes and styles.
What is leadership? It's the same as management, isn't it?
This lecture looks at three distinctive modes of leadership.
Daniel Goleman defined six styles of leadership. This lecture looks at the six styles.
What is the Commanding Style of leadership? When and where should it be used?
What is the Pacesetting Style of leadership? When and where should it be used?
What is the Affliative Style of leadership? When and where should it be used?
What is the Coaching Style of leadership? When and where should it be used?
This lecture reviews this section on leadership modes and styles and introduces the practical activity.
Complete this questionnaire to determine your mode of leadership. Use the accompanying information to find out more about your results.
This quiz will test your knowledge of the information provided within the course so far.
This quiz is designed to make you think about the best leadership style to use in a different range of circumstances.
You are presented with a situation and you should decide which style is most likely to give you the best outcome.
Conflict is an important part of human interaction. Emotions will occur that need managing and supporting. How you work with conflict and how you manage conflict go towards determining how successful you are as a leader.
This lecture looks at the objectives in the section of the course.
This lecture looks at the sources, the costs and the benefits of conflict.
This lecture looks at the importance of trust in working with conflict. It covers the factors that you need to consider as a leader that will impact upon the conflict and its resolution.
This lecture looks at the cycle of behaviour that occurs when attitude drives behaviour. There are some insights in how to break this cycle to stop it from escalating.
Within the emotional environment created by conflict, the words used can be very significant. This lecture looks at how one small word can change the management of conflict quite dramatically.
This lecture looks at how you can deal with and manage conflict from a personal perspective. It covers the six stages of conflict management with some wisdom around conflict.
This lecture reviews this section on conflict management and introduces the practical activity that accompanies this part of the course.
This activity involves exploring the word conflict to gain insights into what the word means for a number of different people, so that you can get some different views and opinions.
This is a practical activity that you can easily build into your team meetings to build and enhance your reputation as a leader and to develop the emotional intelligence of your team.
This final lecture reviews the learning objectives of the course.
Hi. I'm Robin Hills and it is my intention to provide you with the best on-line courses on emotional intelligence in business - not only on Udemy but anywhere on the internet. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt.
I am an emotional intelligence coach, trainer and facilitator with over 30 years' business and commercial experience. I am here to support and guide you.
My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace.
My articles and papers on resilience have been published in international books and journals.
Over the last couple of years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town and in Mumbai.
I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.