The Emotionally Intelligent Leader
4.7 (13 ratings)
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The Emotionally Intelligent Leader

How to work with and manage the emotional climate of your team to build trust and develop relationships.
4.7 (13 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
649 students enrolled
Created by Robin Hills
Last updated 9/2017
Current price: $12 Original price: $180 Discount: 93% off
4 days left at this price!
30-Day Money-Back Guarantee
  • 2 hours on-demand video
  • 8 Articles
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion

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What Will I Learn?
  • Identify how working emotional intelligence can lead to better outcomes with the people that you are responsible for
  • Understand behavioral preferences and how to work with others with different preferences
  • Determine those people and those circumstances that would benefit from a coaching approach
  • Understand your mode and style of leadership and what you need to do to get the most out of difficult situations
  • Know the importance of conflict and how you can work with it to build relationships
  • Develop and build your social skills and your emotional intelligence
  • Enhance your leadership capabilities through the application of emotional intelligence
View Curriculum
  • You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course
  • An interest in how interactions with other people work and how to build them more effectively
  • Keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances

Emotional Intelligence is the strongest driver of leadership and personal excellence.

  • Leaders with high levels of emotional intelligence earn $29K more in salary than those with low levels of emotional intelligence
  • Every point increase in EQ (emotional quotient) is equivalent to $1,300 in annual salary.

As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.

This course will help you to develop and apply your emotional intelligence skills as a leader. You will learn more about your mode and style of leadership to grow other people, enhance their performance and personal satisfaction.

You will learn how to

  •  Develop greater self-awareness and strengthen your leadership capabilities
  •  Identify your emotional strengths and areas for development
  •  Demonstrate the attributes of an emotionally intelligent leader
  •  Manage conflict and difficult situations by inspiring and fostering respect
  •  Build and maintain emotionally intelligent teams

The course, also, covers emotional intelligence coaching and how to manage and resolve situations where conflict arises.

This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth.

You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is for you if you want to develop as a leader to improve the way that you interact with other people, the way that you make decisions and the way that you manage performance.

The course contains some challenging quizzes around real-life workplace leadership scenarios that will make you think.  There are a series of interactive exercises that involve some activity with other people and some reflection.

The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Your leadership  cannot be developed just by watching the video lectures.  It requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I'm afraid that you won't get the best from the course unless you are prepared to do this.

The course is being continually refined and updated to ensure it remains current and relevant.

Latest update - September 2017

Who is the target audience?
  • This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
  • You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance
  • This course will not be of interest to you if you manage processes and tasks with little focus on the people involved
Compare to Other Leadership Courses
Curriculum For This Course
48 Lectures
Introduction to The Emotionally Intelligent Leader
4 Lectures 09:13

This brief introductory lecture gives an overview of the course on the Emotionally Intelligent Leader.

Preview 02:15

Some details about your course instructor - Robin Hills - and what qualifies him to present this course on emotional intelligence.

Preview 02:15

Details about this course on the Udemy platform with details of a competition to encourage you to complete the course.

Preview 01:59

This lecture looks at what you will learn within the Emotional Intelligent Leader course.

Preview 02:44
What is Emotional Intelligence?
5 Lectures 13:48

An overview of emotional intelligence giving you a definition and the meaning of emotional intelligence.

Definition of Emotional Intelligence

Some frequently asked questions (with appropriate answers) about emotional intelligence. 

Preview 04:36

A broad look at emotions and why they are important to consider in leadership.

An Insight into Emotions

Some examples of when you experience emotions at work and why emotional intelligence is more important than cognitive intelligence (IQ) in leadership.

Emotions at Work

A review of some of the advantages and some of the disadvantages when working with emotional intelligence.

The Advantages and Disadvantages of Emotional Intelligence
Understanding Behavioural Preferences - Your Preference and Others' Preferences
10 Lectures 33:37

Self-awareness is vital to becoming an emotionally intelligent leader.  This section helps you to develop more self-awareness looking at the behavioural preferences identified by Carl Jung, and later modified by Isabel Myers and Katharine Briggs. 

This lecture looks at the objectives of this part of the course.

Behavioural Preferences - Objectives

This exercise is an integral part of the course. It is suggested that you download and print off the exercise sheet prior to starting the lectures in this part of the course as it will help you as you work through this module. It will help you to determine your Behavioural Type with more confidence.

Behavioural Preferences - Exercise Sheet

A look at the behavioural preferences identified by Carl Jung that were further researched and developed by Isabel Briggs Myers and Katharine Cook Briggs.

The Four Behavioural Preferences

This lecture will help you to determine what energises you and how you get your energy. 

Extraversion and Introversion

This lecture will help you to determine how you take in information from the outside world.

Sensing and Intuition

This lecture will help you to determine how you process information.

Thinking and Feeling

This lecture will help you to determine how you orientate yourself in the world.

Judging and Perceiving

Assessing your Type

Assessing your Type and some hints and tips when working with Type.

Working with Type

An overview on this part of the course on behavioural preferences.

By completing this module appropriately, you will have developed your emotional intelligence through gaining some self-awareness around your Behavioural Preferences.  It will have given you some insights into others' preferences and how they use them.  This will help you when you are interacting and communicating with other people.

Behavioural Preferences - Review

This quiz will test your knowledge and understanding of behavioural preferences.

Behavioural Preferences Quiz
10 questions
The Leader as a Coach
6 Lectures 17:50

This lecture introduces the idea of coaching as a way to support the development of leadership and emotional intelligence and reviews the objectives of this part of the course.

Coaching - Objectives

Coaching is important in the workplace.  This lecture covers why coaching is necessary and when to coach.

Coaching in the Workplace

What are the fundamental skills that you need to be a good coach?  This lecture covers the core skills that are needed by leaders who use coaching effectively.

Preview 02:49

The GROW Model is a well known coaching process that has become widely recognised as very effective  help someone achieve their goals through coaching.

The GROW Model

This lecture reviews this section on coaching as a part of good leadership and introduces the practical activity that will support your development as a coaching leader.

Coaching - Review

This practical activity is designed to give you some insights around how you coach somebody around their decision making.

Coaching - Practical Activity
Modes and Styles of Leadership
11 Lectures 23:16

Leadership is a HUGE topic in management development.  Every organisation is looking for leaders.  This section explores how leadership differs from management and looks at leadership modes and styles.

Leadership Styles - Objectives

What is leadership?  It's the same as management, isn't it?

Leadership vs. Management

This lecture looks at three distinctive modes of leadership.

Modes of Leadership

Daniel Goleman defined six styles of leadership.  This lecture looks at the six styles.

Styles of Leadership

What is the Commanding Style of leadership?  When and where should it be used?

Commanding Style

What is the Pacesetting Style of leadership?  When and where should it be used?

Pacesetting Style

Democratic Style

What is the Affliative Style of leadership?  When and where should it be used?

Affiliative Style

Visionary Style

What is the Coaching Style of leadership?  When and where should it be used?

Coaching Style

This lecture reviews this section on leadership modes and styles and introduces the practical activity.

Leadership Styles - Review
Practical Activity - Assess your Mode of Leadership
1 Lecture 12:57

Complete this questionnaire to determine your mode of leadership.  Use the accompanying information to find out more about your results.

Assessing your Mode of Leadership
Leadership Modes and Styles Quizzes
0 Lectures 00:00

This quiz will test your knowledge of the information provided within the course so far.

Leadership Modes and Styles Quiz
12 questions

This quiz is designed to make you think about the best leadership style to use in a different range of circumstances. 

You are presented with a situation and you should decide which style is most likely to give you the best outcome.

Putting the Leadership Styles to Use Quiz
8 questions
Leadership and Conflict Resolution
7 Lectures 18:59

Conflict is an important part of human interaction.  Emotions will occur that need managing and supporting.  How you work with conflict and how you manage conflict go towards  determining how successful you are as a leader.

This lecture looks at the objectives in the section of the course.

Conflict Resolution - Objectives

This lecture looks at the sources, the costs and the benefits of conflict.

The Issue of Conflict

This lecture looks at the importance of trust in working with conflict.  It covers the factors that you need to consider as a leader that will impact upon the conflict and its resolution.

Conflict and Trust

This lecture looks at the cycle of behaviour that occurs when attitude drives behaviour.  There are some insights in how to break this cycle to stop it from escalating.

Preview 02:56

Within the emotional environment created by conflict, the words used can be very significant.  This lecture looks at how one small word can change the management of conflict quite dramatically.

The Use of Words

This lecture looks at how you can deal with and manage conflict from a personal perspective.  It covers the six stages of conflict management with some wisdom around conflict.

Working to Resolve Conflict

This lecture reviews this section on conflict management and introduces the practical activity that accompanies this part of the course.

Conflict Resolution - Review
Practical Activity - Exploring Conflict
1 Lecture 01:42

This activity involves exploring the word conflict to gain insights into what the word means for a number of different people, so that you can get some different views and opinions.

Exploring Conflict Practical Activity
Practical Activity - Three Good Things - and Course Review
2 Lectures 02:54

This is a practical activity that you can easily build into your team meetings to build and enhance your reputation as a leader and to develop the emotional intelligence of your team.

Three Good Things Practical Activity

This final lecture reviews the learning objectives of the course.

Review of the Course
1 More Section
About the Instructor
Robin Hills
4.3 Average rating
368 Reviews
9,980 Students
10 Courses
Business Psychologist, Emotional Intelligence Trainer

Hi. I'm Robin Hills and it is my intention to provide you with the best on-line courses on emotional intelligence in business - not only on Udemy but anywhere on the internet. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt.

I am an emotional intelligence coach, trainer and facilitator with over 30 years' business and commercial experience. I am here to support and guide you.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace.

My articles and papers on resilience have been published in international books and journals.

Over the last couple of years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town and in Mumbai.

I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.